Healthcare Assistant

Clark Development Corporation; Mabalacat; Hybrid; PHP 335.000 - 446.000; Vollzeit

Benefits dieser Stelle

HMO with One Free Dependent

15 Annual Leave Credits

Government Benefits and 13th Month Pay

Additional Leave Support

Overtime, Holiday, and Night Diff Pay

Birthday Gifts and Service Recognition

Recognition for Your Contributions

Team Activities, Wellness, and Hotel/餐

Discounts from partner hotels/restos

Zusammenfassung

GUERILLA CREATIVE MARKETING, INC. is seeking a Healthcare Assistant to support our US client with medical back-office tasks including EMR management, record keeping, billing, and customer service. On-site role with night shift (9:00 PM–5:00 AM PHT) in the Philippines.

Requirements include 3+ years in healthcare information management and 2+ years in a HIM team, strong communication skills, and preferred EMR experience. Benefits provided and career growth opportunities available.

Qualifikationen

• At least 3 years of cumulative experience in a healthcare information management BPO account, bedside clinical experience in a hospital or clinical setting, or a combination of both.
• At least 2 years of experience working in a team within a healthcare information management account.
• Strong oral, written, and interpersonal communication skills, including the ability to communicate directly with clients.
• Strong problem-solving and analytical skills.
• Good healthcare knowledge and a strong understanding of medical terminology.
• Preferred: A bachelor's degree in Nursing, Medical Technology, or an allied medical field.
• Preferred: Experience using electronic medical records (EMR) systems.

Aufgaben

• Verify patient information through interviews, record medical histories, and confirm the purpose of each visit.
• Complete and safeguard medical records while maintaining patient confidentiality.
• Secure diagnostic and procedure coding as part of patient record keeping.
• Relay physicians' orders to patients and provide related guidance.
• Manage inbound and outbound calls, emails, and chat communications.
• Schedule appointments and manage rescheduling and cancellations.
• Maintain accurate, up-to-date EMR entries, including medical histories, and edit records as needed.
• Verify patients' healthcare insurance coverage and eligibility.

Kenntnisse

Strong communication

Problem solving

Healthcare knowledge

Ausbildung

Bachelor’s degree in Nursing/Medical Technology

Tools

EMR systems

Jobbeschreibung

Join Guerilla Staffing Solutions as a Healthcare Assistant supporting our client's team in the US. You will provide medical back-office support through record keeping, customer service, billing and accounting, and electronic medical records (EMR) management. Working closely with healthcare professionals and health insurance companies, you will help keep practice operations running smoothly while supporting the needs of providers and patients.

Salary Range and Work Set-up

Salary Range: PHP30,000 - PHP40,000
Work Set-up:On-site | Monday to Friday, Night Shift (9:00 PM–5:00 AM PHT)

Responsibilities

• Verify patient information through interviews, record medical histories, and confirm the purpose of each visit.
• Complete and safeguard medical records while maintaining patient confidentiality.
• Secure diagnostic and procedure coding as part of patient record keeping.
• Relay physicians' orders to patients and provide related guidance.
• Manage inbound and outbound calls, emails, and chat communications.
• Schedule appointments and manage rescheduling and cancellations.
• Maintain accurate, up-to-date EMR entries, including medical histories, and edit records as needed.
• Verify patients' healthcare insurance coverage and eligibility.

At Guerilla, we support your wellbeing, celebrate your milestones, and help you feel part of the team.

• HMO with One Free Dependent — Eligible employees receive health coverage for themselves and one dependent at no additional cost.
• 15 Annual Leave Credits — Enjoy 10 vacation leaves and 5 sick leaves to rest, recharge, and attend to personal needs.
• Government Benefits and 13th Month Pay — Receive SSS, PhilHealth, and Pag-IBIG contributions, plus 13th month pay.
• Additional Leave Support — Access applicable calamity, maternity, paternity, bereavement, solo parent, and Magna Carta leave when you need it.
• Overtime, Holiday, and Night Differential Pay — Receive applicable additional pay for overtime, holiday work, night shifts, and other premium work periods.
• Birthday Gifts and Service Recognition — Celebrate your birthday and career milestones through gifts, work anniversary celebrations, and long-service awards.
• Recognition for Your Contributions — Be appreciated for quality work, teamwork, initiative, and contributions that make a difference.
• Team Activities, Wellness, and Discounts — Enjoy team meals, team building, our company year-end party, company celebrations, wellness activities, and discounts from selected partner hotels, restaurants, and more.

Benefits and employee programs are subject to applicable eligibility and company policies.

Job Qualifications

Requirements

• At least 3 years of cumulative experience in a healthcare information management BPO account, bedside clinical experience in a hospital or clinical setting, or a combination of both.
• At least 2 years of experience working in a team within a healthcare information management account.
• Strong oral, written, and interpersonal communication skills, including the ability to communicate directly with clients.
• Strong problem-solving and analytical skills.
• Good healthcare knowledge and a strong understanding of medical terminology.
• Preferred: A bachelor's degree in Nursing, Medical Technology, or an allied medical field.
• Preferred: Experience using electronic medical records (EMR) systems.

Job Overview

Company GUERILLA CREATIVE MARKETING, INC.

Employment Type Full-Time

Experience 2-3 Years

Personnel Needed 3 Open

Services Nursing, Pharmacy, Medical Practice, Healthcare Administration, Mental Health