Customer Support Agent | Beginner Friendly | Paid Training

Telesys BPO; Manila; On-site; PHP 201,000 - 335,000; Full time

Benefits offered by this job

Competitive salary with performance-based incentives

HMO & dental benefits

Paid vacation and sick leave

Opportunities for promotion and career development

Wellness programs

Exclusive employee discounts

Job summary

A leading BPO company in Metro Manila is seeking dedicated Customer Support Agents to provide top-tier service. Responsibilities include handling inquiries and resolving customer concerns. The ideal candidate possesses strong communication skills, is adaptable to a fast-paced environment, and is open to both experienced and new applicants. This role offers competitive salary, HMO & dental benefits, and opportunities for career growth.

Qualifications

• Must have strong communication skills both written and verbal.
• Customer service experience is a plus; training will be provided.
• Ability to work in a fast-paced, high-volume call environment.
• Willingness to work shifting schedules, including nights, weekends, and holidays.

Responsibilities

• Serve as the first point of contact for customers.
• Handle inquiries, resolve concerns, and deliver top-tier service.
• Maintain professionalism and empathy in all customer interactions.

Skills

Strong communication skills

Customer service experience

Customer service experience

Shift flexibility

Education

High School graduate (college level or degree is an advantage)

College level or degree advantage

Job description

Onsite Interview | 1-Day Hiring Process | Same-Day Job Offer

We’re looking for dedicated and customer-focused individuals to join our team as Customer Support Agent. In this role, you’ll serve as the first point of contact for our customers—handling inquiries, resolving concerns, and delivering top-tier service with every interaction.

What We Offer

• Competitive salary with performance-based incentives
• HMO & dental benefits
• Paid vacation and sick leave
• Opportunities for promotion and career development
• Wellness programs and exclusive employee discounts
• A diverse, inclusive, and supportive workplace

Ready to Start?

Apply today and become part of a company that values customer care and employee growth. Join our team and start making an impact—one call at a time.

• High School graduate (college level or degree is an advantage)
• Strong communication skills—both written and verbal
• Open to applicants with or without BPO experience
• Ability to work in a fast-paced, high-volume call environment
• Customer service experience is a plus (training provided)
• Amenable to work shifting schedules, including nights, weekends, and holidays