Head of Professional Channel

Signify; Taguig; On-site; PHP 2,500,000 - 3,500,000; Full time

Job summary

Signify is seeking a Head of Professional Channel to drive market share and sales growth in the Philippines. This leadership role is vital for fostering customer excellence and organizational transformation.

With a strong focus on strategic partnerships and digital transformation, the position seeks candidates with at least 15 years of experience in commercial leadership, expert in managing complex customer relationships.

We offer a supportive environment for career growth and advocate for diversity and inclusion.

Qualifications

• Extensive experience in B2B sales ecosystem in the Philippines.
• At least 15 years in commercial leadership roles with P&L ownership.
• Demonstrated expertise in managing complex sales cycles.

Responsibilities

• Translate global ambitions into regional targets.
• Build relationships with strategic customers and stakeholders.
• Drive market share gains and cost efficiency.

Skills

B2B Sales Experience

Strategic Partnership Building

People Management

Consultative Selling

Digital Transformation

Education

Master's degree in Business Administration or related field

Job description

Job Summary

The Head of Professional Channel (Commercial Leader) is accountable for business performance within the assigned region. This role drives market share and sales growth, customer excellence, and organizational transformation in the Philippines in line with Signify's global strategy.

Key Areas of Responsibilities

• Translates global ambitions into regional or business-specific priorities to achieve financial and operational targets, including sales, margin, and working capital.
• Builds and maintains top‑to‑top relationships with strategic customers, partners, and key stakeholders.
• Drives market share gains, portfolio mix improvement, and cost efficiency.
• Promotes partnerships with ecosystem players—distributors, integrators, specifiers, and digital partners—to strengthen market positioning.
• Drives commercial excellence and productivity across sales, marketing, and customer operations.
• Owns customer satisfaction, brand preference, and Net Promoter Score (NPS) improvement across all channels.
• Drives adoption of digital tools and data insights to improve sales effectiveness, forecasting, and service quality.
• Ensures commercial governance, risk management, and compliance with company policies and regulatory standards.
• Oversees all commercial operations in the business or cluster, ensuring alignment, speed, and efficiency; leverages digital systems and tools to strengthen process transparency and accountability.
• Ensures rigorous operational cadence—including financial planning, forecasting, funnel management, customer visits, and performance reviews of the organizations reporting to the Commercial Leader.
• Optimizes organizational design to balance agility, scalability, and cost effectiveness.
• Drives capability building across commercial, technical, and digital domains; provides regular coaching and feedback to direct reports.
• Ensures full compliance with corporate governance, company policies, Integrity Code, and health & safety standards.
• Represents the company in industry associations, government forums, and public platforms, enhancing Signify’s brand and reputation.

Critical Experiences

• Master's degree in Business Administration, Sales, Marketing, Engineering, or a related field.
• Extensive experience in the B2B Sales Ecosystem in the Philippines, with a proven track record of driving revenue growth, building strategic partnerships, and navigating local market dynamics.
• At least 15 years of progressive experience in commercial leadership roles, encompassing P&L ownership, market strategy development, execution, and managing complex customer relationships across diverse industries.
• Demonstrated expertise in people management, with hands‑on experience leading and aligning multidisciplinary teams in sales, marketing, and technical domains.
• Strong background in managing complex sales cycles, including consultative selling and solution‑based strategies tailored to high‑value customers and corporate accounts.
• Relevant certifications in sales management, commercial strategy, or digital transformation, validating expertise in driving innovative initiatives and achieving competitive advantage.

Benefits

You can grow a lasting career here. We’ll encourage you, support you, and challenge you. We’ll help you learn and progress in a way that’s right for you, with coaching and mentoring along the way. We’ll listen to you too, because we see and value every one of our 27,000+ people. We believe a diverse and inclusive workplace fosters creativity, innovation, and a full spectrum of bright ideas. With a global workforce present in 70+ countries, we are dedicated to creating an inclusive environment where every voice is heard and valued, helping us all achieve more together.