Head of New Product Operations & Growth

First Circle; Philippines; Hybrid; PHP 2,000,000 - 3,500,000; Full time

Benefits offered by this job

Hybrid work

HMO coverage

Life and accidental insurance

Catered lunches

Monthly fitness

Transportation allowance

Accommodation allowance

Job summary

First Circle is hiring a Head of New Product Operations in the Philippines to lead the launch and growth of salary loans and credit cards. You will own end-to-end product execution, user experience, and day-to-day operations while partnering with tech, product, and finance teams to scale impact.

The role demands strong problem-solving, data fluency (SQL, Python), and a leadership mindset to build and scale a dynamic ops team in a fast-growing fintech environment.

Qualifications

• Bachelor's degree in Business, Economics, Management, STEM or similar.
• 5–10 years experience, trajectory valued over years.
• Prior consulting or finance background is preferred.
• Ownership mindset with accountability for objectives.
• Strong problem-solving and analytical skills; data tools expected (SQL, Python).
• Bias for automation; able to design efficient systems and processes.
• Ability to manage multiple projects and stakeholders; leadership experience.

Responsibilities

• Lead operations for new products, including salary loans and credit cards.
• Be the ultimate owner of product performance, user experience, and P&L.
• Collaborate with tech, product, sales, and finance to grow products.
• Define processes and systems, with automation where possible.
• Distribute products through existing channels and expand the portfolio.
• Build and mentor a team of operators, scaling as more products launch.

Skills

Leadership

Data analytics

Problem solving

Multi-project management

Stakeholder management

Operational excellence

Team building

Education

Bachelor's degree in Business, Economics, Management, STEM or similar

Tools

SQL

Python

Job description

First Circle is hiring a Head of New Product Operations in the Philippines to lead the launch and growth of salary loans and credit cards. You will own end-to-end product execution, user experience, and day-to-day operations while partnering with tech, product, and finance teams to scale impact.

The role demands strong problem-solving, data fluency (SQL, Python), and a leadership mindset to build and scale a dynamic ops team in a fast-growing fintech environment.