Head of HR - Retail & Mall Operations

SM CITY LA UNION; Ilocos Norte; On-site; PHP 600,000 - 1,000,000; Full time

Job summary

SM City La Union is seeking an Human Resources Manager to lead all HR functions for the mall, including recruitment, performance management, learning and development, and labor compliance. The role ensures HR initiatives align with company culture and business objectives.

Responsibilities include workforce planning, compensation administration, employee engagement, and HR analytics, with a focus on upholding Philippine labor regulations and privacy of confidential information.

Qualifications

• Bachelor's degree in HRM, Psychology, Behavioral Science, Business Administration or related field.
• 5–8 years of progressive HR experience.
• Minimum of 3 years in a managerial or supervisory HR role.
• Knowledge of Philippine Labor Code and employment regulations.
• Proficiency in HRIS and Microsoft Office.
• Strong strategic thinking and people management capabilities.
• Excellent interpersonal and communication skills.
• Ability to manage confidential information.
• High level of integrity and professionalism.
• Experience in retail, property management, hospitality, or mall operations preferred.

Responsibilities

• Lead talent acquisition and workforce planning.
• Administer compensation and benefits programs.
• Manage employee and labor relations.
• Oversee performance management systems.
• Develop and deliver learning and organizational development initiatives.
• Ensure compliance with Philippine Labor Code and employment regulations.
• Manage HR analytics and reporting.
• Handle employee relations and case management.
• Lead recruitment and selection processes.
• Foster employee engagement and positive work environment.

Skills

HR strategy

People management

Interpersonal skills

Communication skills

Confidentiality

HRIS

MS Office

Education

Bachelor's degree in HR/related field

Tools

HRIS

Microsoft Office

Job description

SM City La Union is seeking an Human Resources Manager to lead all HR functions for the mall, including recruitment, performance management, learning and development, and labor compliance. The role ensures HR initiatives align with company culture and business objectives.

Responsibilities include workforce planning, compensation administration, employee engagement, and HR analytics, with a focus on upholding Philippine labor regulations and privacy of confidential information.