Head of Global Operations

JLC EXPRESS MANPOWER CORPORATION; Taguig; On-site; PHP 446,400 - 669,600; Full time

Job summary

A staffing solutions company based in Metro Manila seeks an Operations Manager to lead global operations and optimize efficiency. The candidate should have a Bachelor’s degree in Business Administration or a related field, with 1-3 years of relevant experience. Responsibilities include collaborating with teams, managing client feedback, and ensuring compliance with guidelines. A strong leader with excellent communication skills is desired. Competitive compensation and a supportive work environment are offered.

Qualifications

• 1-3 years of experience in global operations or a similar role.
• Fast-paced environment requiring adaptability and problem-solving.
• Strong leader and effective communicator.

Responsibilities

• Lead and manage global operations strategy to optimize efficiency.
• Collaborate with cross-functional teams to drive operational excellence.
• Ensure excellence in client service delivery.

Skills

Strong work ethic

Analytical skills

Excellent written communication

Excellent verbal communication

Operations management

Leadership development

Employee relations

Creative problem solving

Multitasking

New business development

Education

Bachelor’s degree in Business Administration

Bachelor’s degree in Operations Management

Bachelor’s degree in related field

Job description

Responsibilities

• Lead and manage global operations strategy to optimize efficiency and productivity of workers or nurses.
• Management and Oversee, Client rosters.
• Collaborate with cross-functional teams to drive operational excellence.
• Analyze performance metrics and implement improvements.
• Ensure excellence in client service delivery leading the way in Age and Disability support services.
• Managing the assessment of client's care, implementing care plans and successfully onboarding new clients.
• Foster a culture of continuous improvement and innovation.
• Manage client service feedback and ensure feedback process is addressed.
• Ensure all documentation, procedures and reporting meets relevant guidelines and legislation.
• Maintain and encourage a safe work environment in accordance with the occupational Health and Safety Legislation.

Qualifications

• Education: Bachelor’s degree in Business Administration, Operations Management, or related field.
• Experience: 1-3 years of experience in global operations or a similar role.
• Skills: Strong work ethic, analytical skills, excellent written and verbal communication, operations management, leadership development, employee relations, creative problem solving, multitasking, and new business development.
• Working Conditions: Fast-paced environment requiring adaptability and problem-solving.
• Qualities: Strong leader, effective communicator, innovative thinker, and team-oriented.