Operations -Team Leader- HCM

Recruitify_HR; Metro Manila; On-site; PHP 600,000 - 1,000,000; Full time

Job summary

Recruitify_HR is seeking an Operations Lead in the Metro Manila area to lead and mentor a team of operations staff, ensuring efficient service delivery. You will drive process improvements and align cross-functional goals with business strategy, while monitoring KPIs and fostering professional development.

The role requires 3–5 years in operations or team leadership, strong communication, and a proactive, results-oriented mindset to optimize performance and outcomes.

Qualifications

• Bachelor’s degree in Business Administration, Management, or a related field.
• 3–5 years in operations or team leadership.
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Ability to analyze data and make informed decisions.
• Proactive and results-oriented mindset.

Responsibilities

• Lead and manage a team of operations staff to ensure the efficient delivery of services.
• Implement process improvements to enhance operational efficiency and effectiveness.
• Coordinate with other departments to align operational strategies with overall business goals.
• Monitor team performance and achieve key performance indicators (KPIs).
• Provide training and mentoring to team members to foster professional development.

Skills

Leadership

Team management

Communication skills

Data analysis

Education

Bachelor’s degree in Business Administration or related field

Job description

• Lead and manage a team of operations staff to ensure the efficient delivery of services.
• Implement process improvements to enhance operational efficiency and effectiveness.
• Coordinate with other departments to align operational strategies with overall business goals.
• Monitor team performance and achieve key performance indicators (KPIs).
• Provide training and mentoring to team members to foster professional development.

Description

• Lead and manage a team of operations staff to ensure the efficient delivery of services.
• Implement process improvements to enhance operational efficiency and effectiveness.
• Coordinate with other departments to align operational strategies with overall business goals.
• Monitor team performance and achieve key performance indicators (KPIs).
• Provide training and mentoring to team members to foster professional development.

Requirements

• Educational Qualifications: Bachelor’s degree in Business Administration, Management, or a related field
• Experience Level: 3-5 years of relevant experience in operations or team leadership
• Skills and Competencies: Strong leadership and team management skills
• Skills and Competencies: Excellent communication and interpersonal abilities
• Skills and Competencies: Ability to analyze data and make informed decisions
• Qualities and Traits: Proactive and results-oriented mindset