Head of Fraud Investigations & Strategy

Confidential; Metro Manila; On-site; PHP 1,800,000 - 3,600,000; Full time

Job summary

Confidential seeks an experienced Head of Fraud Investigations to lead a critical function responsible for fraud detection, investigation, and prevention across digital financial services. The role requires strategic leadership, strong people management, and a deep understanding of fraud typologies and regulatory expectations.

You will drive the end-to-end investigation lifecycle, shape prevention strategies, and influence product and technology decisions.

Qualifications

• 6+ years of experience in fraud investigations, financial crime risk management, or a related discipline.
• Strong leadership and people-management experience.
• Deep knowledge of end-to-end fraud investigation lifecycle and best practices.
• Experience in highly regulated financial services environments.

Responsibilities

• Lead, mentor, and develop fraud investigation and monitoring teams.
• Define metrics, benchmarks, and standards to drive investigation quality.
• Optimize workflows to reduce false positives/negatives and improve case resolution times.
• Analyze fraud trends and deliver actionable insights to strengthen controls.
• Partner with analytics, product, technology, risk, and compliance to enhance fraud controls.
• Ensure investigations align with regulatory requirements and governance.

Skills

Fraud investigations

Leadership

Stakeholder management

Regulatory compliance

Analytics collaboration

Job description

Confidential seeks an experienced Head of Fraud Investigations to lead a critical function responsible for fraud detection, investigation, and prevention across digital financial services. The role requires strategic leadership, strong people management, and a deep understanding of fraud typologies and regulatory expectations.

You will drive the end-to-end investigation lifecycle, shape prevention strategies, and influence product and technology decisions.