Head of Field Tech Services – North Luzon

B. Braun Group; Taguig; On-site; PHP 900,000 - 1,500,000; Full time

Benefits offered by this job

Group Term life Insurance

Medical and Optical Reimbursement

Maternity assistance

Training and development programs

Engage in team building events

Job summary

B. Braun Group in the Philippines is seeking a Technical Services Team Lead to oversee daily operations of service engineers and technicians in hospitals and dialysis centers. You will ensure preventive and corrective maintenance, provide advanced technical support and drive safety and regulatory compliance.

You will mentor staff, monitor performance, engage with customers and stakeholders, and lead continuous improvement initiatives to strengthen service excellence and customer satisfaction.

Qualifications

• Must hold a Bachelor’s degree in Engineering or related field.
• Minimum five years in technical service for medical devices, preferably dialysis.
• Previous supervisory or team-lead experience is preferred.

Responsibilities

• Team Leadership — supervise service engineers/technicians and manage schedules.
• Service Delivery — oversee preventive and corrective maintenance and validate reports.
• Performance Management — monitor KPIs and identify training needs.
• Customer Engagement — act as technical liaison with hospitals and dialysis centers.
• Process Improvement — enhance service processes and manage spare parts/inventory.

Skills

Team leadership

Customer engagement

Performance monitoring

Mentoring

Education

Bachelor’s degree in Engineering

Tools

Dialysis equipment knowledge

Job description

B. Braun Group in the Philippines is seeking a Technical Services Team Lead to oversee daily operations of service engineers and technicians in hospitals and dialysis centers. You will ensure preventive and corrective maintenance, provide advanced technical support and drive safety and regulatory compliance.

You will mentor staff, monitor performance, engage with customers and stakeholders, and lead continuous improvement initiatives to strengthen service excellence and customer satisfaction.