Head of Editorial & Thought Leadership

Helpware; Hinoba-an; On-site; PHP 600,000 - 900,000; Full time

Job summary

Helpware is building a stronger editorial capability and seeks a Content Manager to develop substantive, POV-led content and lead the starting Editorial team. You will write and shape high-value material that strengthens our voice in the market.

You’ll collaborate with executives, operations leaders, solutions experts, and sales to transform internal expertise into compelling external narratives, while coaching writers and upholding a clear Helpware voice across content.

Qualifications

• Strong experience in B2B content, editorial, thought leadership, content strategy, or a related field.
• Exceptional writing and editing skills, particularly for executive and sophisticated B2B audiences.
• Experience interviewing executives and SMEs and turning their expertise into strong narratives.
• Ability to find an original angle rather than simply summarize information.
• Strong editorial judgment—you know what deserves publishing and what doesn’t.
• Ability to make complex subjects understandable without oversimplifying them.
• Commercial awareness and an understanding that great B2B content ultimately needs to influence how buyers think.
• Experience coaching or supervising writers and providing substantive editorial feedback.
• Comfortable challenging stakeholders when an argument, claim, or piece of content isn’t strong enough.
• Strong research skills and intellectual curiosity.
• Experience in BPO/BPS, CX, technology, professional services, or another complex B2B environment is highly advantageous.

Responsibilities

• Build Helpware’s external editorial voice. Develop proactive thought leadership, executive POVs, industry perspectives, articles, and other authority-building content.
• Turn expertise into perspective. Work with executives, Operations leaders, Solutions experts, Sales, and other SMEs to uncover ideas and turn internal expertise into compelling external narratives.
• Write, not just manage. You’ll personally research, interview, develop, write, and edit strategic content rather than simply assign work to others.
• Lead the Editorial team. Provide day‑to‑day direction, coaching, workload prioritization, editorial review, and quality control across the team.
• Set the editorial standard. Help establish how Helpware sounds in market—clear, commercially relevant, evidence‑led, credible, and confident.
• Build an editorial point of view. Identify emerging issues, customer challenges, industry shifts, and internal expertise to credibly own or contribute to.
• Connect Editorial to commercial priorities. Ensure our thought leadership isn’t disconnected from the business and align with growth areas.
• Edit with purpose. Challenge weak arguments and unnecessary complexity to ensure meaningful content.

Skills

B2B Content

Editorial Strategy

Thought Leadership

Executive Interviewing

Editing & Writing

Editorial Leadership

Stakeholder Management

Research & Analysis

Job description

Helpware is building a stronger editorial capability and seeks a Content Manager to develop substantive, POV-led content and lead the starting Editorial team. You will write and shape high-value material that strengthens our voice in the market.

You’ll collaborate with executives, operations leaders, solutions experts, and sales to transform internal expertise into compelling external narratives, while coaching writers and upholding a clear Helpware voice across content.