Head of Digital & Partnerships

Chubb External; Philippines; On-site; PHP 3,000,000 - 5,400,000; Full time

Job summary

Chubb External in the Philippines seeks a Head of Digital Partnerships to lead revenue growth through strategic alliances with digital distribution partners. You will work closely with regional and local teams to drive multi-layered partnerships and maximize revenue.

Responsibilities include building a digital team in the Philippines, shaping long-term strategic visions for key partnerships, and coordinating cross-functional efforts across product, marketing, and sales to deliver profitable

Qualifications

• Bachelor’s degree or higher in Economic / Trading / Banking / Business Management/ Digital or related fields.
• MBA is preferable.
• Experience in Digital or Data Partnerships, especially with system integration and insurance.
• Leadership experience managing a team for at least 5 years.

Responsibilities

• Strategize and be fully responsible for all financial targets relating to Digital Distribution Channel & Partnerships.
• Collaborate with business lines to grow Digital Partnerships and achieve financial targets.
• Build Digital team in the Philippines and manage cross-functional initiatives.
• Develop plans to maximize partner value and manage product roadmaps and customer experience.
• Lead workshops with partners to refine product roadmaps and service propositions.
• Drive revenue growth with regional and local teams, tracking key metrics and performance.

Skills

Team leadership

Stakeholder management

Sales performance management

Planning and organizing

Strategic thinking

Analytical thinking

Communication skills

English proficiency

MS Office

Education

Bachelor’s degree or higher in Economics / Trading / Banking / Business Management / Digital

MBA is preferable

Tools

MS Office

Job description

Purpose
The Head ofDigitalPartnerships has the rare opportunity to build a long-lasting relationship with our top partners.Working closely with Regional and Local counterpartfor the smooth running of our multi-layered relationships with stakeholders andthe main goal of this role is to develop win-win partnerships and maximize the revenue from Chubb’s Digital&Partnerships inThe Philippines .

Responsibilities

Strategy and P&L Responsibilities:Fully responsible for all financial targets relating to Digital Distribution Channel& Partnerships

Business Planning (Strategic Action Plan, Operating Plan)

Collaborate with Lines of Business (Consumers and P&C) togrowDigital Partnerships and achieve all financial targets

Build Digital team inThe Philippines

Multi-line Digital&Partnerships

• Developand ManagePartnerships

Shape a mutually beneficial long-term strategic vision for each key partnership while also defining,launchingand managing strategic initiatives across each relationship.

Develop planstomaximisethe scale and breadth of existing partners,while also deliveringselected, high quality new opportunities which can materially contribute to added growth.

Manage and impart information cross-functionally to implement operational strategies and processes to enhance the customer/partner experience.

Organizeworkshops andfacilitatediscussions between Chubb and the partner to implement and/or further refine the current product roadmaps, co-create product & service propositions, definecustomer experience across the value chain.

Strong focus on expandingDigitalpartner pipeline, includinghigh potential,Digitallyled distribution partnerships.

Establish a close and effective working relationship with the regional team, localteamand direct reports, to foster an outstanding business culture that thrives on dynamic growth

Worklocally and withRegionalteam toestablishbest practices and compelling pitch/market communication materials for:

New Business opportunity generation

Partnership Maximization strategies

Direct Marketing and Bancassurance – particularly though not exclusively with digital touchpoints

Participate in development of a long-term and short-term plans to realize the ambitions set out in the Partnership Agreement.

Collaborate withinternal,cross-functional teams (e.g., Product, Business Development, Marketing, Partnerships/Sales, Legal, Sales Operations, Go-to-Market, Finance, etc.) toidentifyopportunities, create successful sales strategies and compelling, relevant solutions for customers.

Ensure all internal and external compliance requirements are adhered to withrespectsthe management of people and in the provision of information,productsand services to customers.

• Ensure key Digital&Partnerships 1) have a growth plan in place, defining product roadmap, marketing campaigns, OKR/KPIs and other items as needed; and 2) are closelymonitoredfor performance
• Revenue Growth:

Work together with Partner,Business Developmentteams, Regional Digital Teamand Regional Partnership Team,Product Line Managers, Data Analysts, Technology, Operations and Claims colleagues to drive revenue growth, with clear strategies for new products and existing proposition optimization.

Your final KPI is revenue and profitability from the partners you manage.

Supervise Business Development and Growth Manager(s) to develop trusted relationships with Digital Partners teams to drive partnership strategy, managerelationshipand support the implementation of growth plans.

Stay on top of forecast and track key account management metrics, such as quarterly sales targets

• Digital/Product Concept Development:

Keep up to date with major developments related to products offered and significant changes in the insurance market.

Driving development of Digital Product Ideas listing and discuss potential for Digital product development with LOB on regular basis

Develop sales & marketingplanfor all new Digital Products that have been developed.

• Knowledge sharing, upscaling the organization:

Help to institutionalize knowledge from different Partnerships across the organization, being known as the “go-to” person for best practices across Digital Partnership Account Management and Growth.

The role works closely with Product Line Managers, Data Analysts, Digital Marketing & Growth, Operations, Technology, Claims teams, and Regional Account Managers.

People Management

• Provide exceptional leadership standards to attract, manage,retainand develop talent within the Chubb team.

Other tasks

• Other works to be assigned byVP, Consumers and Partners,The Philippinesfrom time to time

Qualifications

Qualifications

• Bachelor’s degree or higher in Economic / Trading / Banking / Business Management/ Digital orrelated fields. MBA is preferable.

Experience

At least10 years of experience in:

• Digital or Data Partnerships, especially where system integration isrequired; or
• Insurance

At least 5 years of experience in a leadership role managing a team.

Experience in relationship building and in dealing directly with senior executives across a range of different industries, particularly financial services. Proven ability for accuracy and attention to details.

Management experience, including leading a team and managing budgets.

Knowledge

• Knowledge of business,operatingand financial models.

Skills

Team leadership and stakeholder management skills

Familiar with Sales Performance Managements.

Planning and Organizing skills

Strategic and Analytical Thinking.

Collaborative Stakeholder Management.

Problem Solving & Creative Thinking.

Excellentcommunications skills, effectively handling communication andrelationshipat all levels of operations, professional and management personnel.

Excellent writing,interpersonaland communication skills.

Proficient user in MS. office skills.

Good written and spoken English is essential.

Others

Atrackrecordofsuccessinestablishing,developingandenhancinglongtermrelationshipswithcorporatepartners .

Excellent organizer and responsive, with attention to detail.

Knowledge and experience working in digital transformation ofBankingindustry are preferred.

Effective verbal and written communications in Filipino and English.

Job Info

• Job Identification 29303
• Job Schedule Full time
• Regular or Temporary Regular
• Job Category Marketing and Communications
• Business Unit Philippines
• Legal Employer Insurance Company of North America, Philippines Branch