Head of Client Retention & Revenue Protection

Sun Life Financial; Taguig; On-site; PHP 1,500,000 - 2,000,000; Full time

Benefits offered by this job

Supportive and inclusive work environment

Career growth opportunities

Job summary

Sun Life Financial is seeking a Head of Business Conservation located in Taguig, Philippines. This role focuses on strategic initiatives that protect and maximize in-force revenue while enhancing client engagement. The successful candidate will lead enterprise-wide capabilities that improve retention and strengthen client lifetime value.

Responsibilities include overseeing conservation activities and collaborating across functions for superior client experiences. A supportive and inclusive environment awaits to help you thrive in your career journey.

Qualifications

• Experience in strategic initiative development aimed at client retention.
• Proven ability to drive proactive engagement across client segments.
• Familiarity with operational workflows and performance metrics.

Responsibilities

• Lead the development and execution of business conservation strategies.
• Oversee day-to-day execution of conservation activities.
• Collaborate with cross-functional teams to enhance client engagement.

Skills

Strategic initiative execution

Client engagement

Operational excellence

Cross-functional collaboration

Education

Bachelor's degree or equivalent experience

Job description

Sun Life Financial is seeking a Head of Business Conservation located in Taguig, Philippines. This role focuses on strategic initiatives that protect and maximize in-force revenue while enhancing client engagement. The successful candidate will lead enterprise-wide capabilities that improve retention and strengthen client lifetime value.

Responsibilities include overseeing conservation activities and collaborating across functions for superior client experiences. A supportive and inclusive environment awaits to help you thrive in your career journey.