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Job summary
A prominent restaurant in Quezon City is seeking an operational manager to oversee daily operations, ensuring high service standards and staff performance. Responsibilities include training staff, managing finances, and implementing service quality strategies. Ideal candidates should have strong leadership and financial management skills. This position offers an opportunity to lead a dedicated team in a dynamic environment.
Responsibilities
Oversee daily operations to ensure adherence to service standards.
Train and mentor restaurant staff to build a cohesive team.
Manage financial activities, including budgeting and forecasting.
Implement practices to enhance service quality and speed.
Cultivate product awareness among front-of-house personnel.
Supervise floor supervisors and assist with service-related activities.
Job description
Oversee daily operations to ensure that all staff adhere to service standards and operational procedures, maintaining a high level of customer satisfaction.
Train and mentor restaurant staff, focusing on building a cohesive team that delivers exceptional service. Schedule staff hours and assign tasks effectively.
Manage financial activities, including budgeting, forecasting, and controlling expenses to maximize profitability. Monitor financial performance and implement strategies for improvement.
Implement practices and procedures to enhance speed and service quality. Regularly review operational standards and make adjustments as necessary.
Cultivate product awareness among front-of-house (FOH) personnel and ensure that customer service is consistently high.
Supervise floor supervisors and assist with all service-related activities to ensure smooth operations during service hours.