Head, ATM Business Department

RCBC; Makati; Sur place; PHP 1 800 000 - 3 200 000; Plein temps

Résumé du poste

RCBC in Makati seeks a senior leader to oversee the ATM and related business streams, aligning with approved strategy and performance goals. The role manages revenue and expenses, sets annual plans, and drives profitability through product roadmap initiatives.

The ideal candidate has deep banking knowledge, strong communication, and proven project and stakeholder management skills, with experience in outsourcing models and governance.

Qualifications

• 4-year business degree or equivalent is required.
• Deep knowledge of banking/financial services and product management.
• Experience in P&L management and business development.
• Strong verbal and written communication skills.
• Proven project management and stakeholder management abilities.
• Familiarity with outsourcing models in a banking context.
• Experience managing banking products and ATM-related services.

Responsabilités

• Oversee overall ATM business deployment and performance against strategy.
• Set annual business plans, goals, KRAs and budget for the department.
• Finalize revenue and opex budgets for the ATM business.
• Monitor ATM profitability and guide revenue improvement initiatives.
• Lead the ATM business and product roadmap initiatives.
• Review ATM systems and services, proposing enhancements to management.
• Establish KRAs and targets for subordinates and evaluate performance.
• Draft SLAs between business units impacting ATM operations.
• Ensure compliance with BSP regulations and internal policies.
• Represent the department in internal and external meetings.

Description du poste

• Responsible for the over all management and deployment of all ATM and similar Business
• consistent with the defined and approved strategy and performance metrics.

Job Summary

• Responsible for the over all management and deployment of all ATM and similar Business
• consistent with the defined and approved strategy and performance metrics.

How will you contribute?

• Oversees the Department's business, ensuring that goals in terms of financial performance, customer satisfaction, operational excellence, asset alignment and corporate governance/risk management are achieved.
• Sets the direction of the Department's activities for the year by coming up with the business plans, goals, KRA and budget.
• Finalizes the revenue and opex budgets for the ATM Business.
• Monitors ATM business for further profitability analysis and prepares necessary directions to improve revenues and overall performance.
• In charge of the ATM business and product roadmap
• Reviews ATM systems, its features, services offered and submits recommendation for enhancement, business development to management for implementation.
• Establishes KRAs and targets for the ATM Integration Officer, Support Officer and Documentation Officer. Supervises, evaluates/appraises and reviews performance of subordinates within the department.
• Formulates Service Level Agreements (SLA) between various business and operating units that will have a direct impact on the ATM Business.
• Ensures compliance of the Business to external regulation as well as to internal policies and procedures of the Bank. Ensures that BSP, compliance and audit findings on the Business are addressed.
• Attends and represents the Department in both internal and external meetings.
• Performs other related duties that may be assigned by immediate supervisor/management.
• Keeps abreast of updates on BSP policies as stipulated in the Manual of Regulations for Banks (MORB) and Bank policies as specified in the Money Laundering and Terrorist Financing Prevention Program (MTPP) through circulars, required seminars/programs and adheres to said policies.

What will make you successful?

• Any 4-year business course, with background in business management, product management, marketing, business development or any related course
• In-depth business knowledge
• In-depth knowledge of banking/financial services with experience in product management/business development
• Good working background in handling P&L
• Effective verbal & written communication skills
• Competent project management skills and is able to manage both internal and external stakeholders
• Experience in handling banking/financial services products
• Experience in business development
• Familiarity with outsourcing models