A leading housing finance company based in Muntinlupa is seeking an Operations Assistant for HDMF Financing. The role involves processing housing loan applications, acting as a liaison with government offices, and ensuring accurate documentation and timely resolution of service requests. Ideal candidates should hold a bachelor's degree, possess strong communication skills in both English and Filipino, and have a keen sense of responsibility. Opportunities for fieldwork and a dynamic environment await successful applicants.
Qualifications
Bachelors Degree on any 4-year course, preferably related to Management, Finance, or Information Sciences.
Preferably with 1 year experience on HDMF processing or related industry.
Willing to commute and be assigned at FLI Muntinlupa Office.
Willing to do Field Works.
Responsibilities
Acts as the primary liaison between the company and government offices regarding loan processing.
Communicates with clients to address concerns and collect documents or payments.
Ensures service requests are resolved within the set turnaround time.
Maintains accurate documentation prior to delivery to Pag-Ibig/Bank.
Sends daily productivity report to the Customer Financing-GFI Team Lead.
Skills
Strong Liaison and Coordination Skills
Customer Service Skills
Negotiation Skills
Effective Communication in English and Filipino
Organization and Attention to Detail
Multi-tasking and Time Management
Integrity and Strong Values
Responsibility and Urgency
Adaptability
Basic Office Software Knowledge
Education
Bachelors Degree on any 4-year course
Job description
A leading housing finance company based in Muntinlupa is seeking an Operations Assistant for HDMF Financing. The role involves processing housing loan applications, acting as a liaison with government offices, and ensuring accurate documentation and timely resolution of service requests. Ideal candidates should hold a bachelor's degree, possess strong communication skills in both English and Filipino, and have a keen sense of responsibility. Opportunities for fieldwork and a dynamic environment await successful applicants.