HARDWARE TECHNICAL SUPPORT SPECIALIST

BENPOS SYSTEMS; Ozamiz; On-site; PHP 167,000 - 279,000; Full time

Job summary

BENPOS SYSTEMS is seeking a hardware technical support specialist in the Philippines to join our team. The role focuses on diagnosing and resolving hardware issues and providing timely solutions to keep devices functioning properly.

The ideal candidate has 1-2 years of experience in hardware technical support, a solid understanding of networking basics, and hands-on knowledge of routers, switches, and firewalls.

Qualifications

• 1-2 years of experience in hardware technical support.
• Strong knowledge of network installation and configuration.
• Basic networking concepts required.
• Experience with at least one type of network equipment (routers, switches or firewalls).

Responsibilities

• Troubleshooting network issues and providing solutions.
• Installing and configuring network equipment such as routers, switches, and firewalls.
• Diagnosing and resolving technical issues related to software and hardware.

Skills

Troubleshooting

Networking basics

Network configuration

Hardware troubleshooting

Tools

Routers

Switches

Firewalls

Job description

The hardware technical support team is responsible for providing assistance and resolving technical issues related to hardware products. Our team comprises a skilled person who possesses expertise in troubleshooting hardware issues and providing solutions to ensure that the devices function properly.

1-2 years of experience in hardware technical support is required.

• Troubleshooting network issues and providing solutions
• Installing and configuring network equipment such as routers, switches, and firewalls

Experience with at least one type of network equipment (routers, switches, or firewalls) is required.

• Diagnosing and resolving technical issues related to software and hardware
• Strong knowledge of network installation and configuration

Basic understanding of networking concepts is required.