GX Coordinator

Private Advertiser; Metro Manila; On-site; PHP 279,000 - 469,000; Full time

Job summary

Surge Fitness + Lifestyle is seeking a Group Exercise Coordinator to oversee GX data, reports, and club operations. You will coordinate instructors, club managers, and management to ensure programs meet member needs and maintain high service standards.

Responsibilities include weekly club visits, timetable reviews, onboarding/offboarding of GX instructors, and comprehensive record keeping. A proactive communicator with reporting basics and IT or business background is ideal for this role.

Qualifications

• Any graduate with a 4 year course.
• Fitness enthusiast with good customer service background.
• Good working attitude and ability to adapt to different environments.
• Extrovert with good communication skills.
• Basic knowledge on reporting and office work.
• Graduate of IT-related course or Business Administration.

Responsibilities

• Prepare, update, consolidate GX Data and Reports.
• Visit assigned clubs at least once a week.
• Review and propose changes to the GX timetable.
• Facilitate class changes, cancellations and advisories.
• Coordinate Corporate GX outreach activities.
• Respond to member GX concerns and compile reports.
• Prepare and conduct GX services trainings at clubs and head office.
• Handle GX Instructor onboarding/offboarding.
• Maintain GX records and hand over documents to HR.
• Do club audits for GX facilities, equipment and repairs.
• Ensure GX events are executed and reported with relevant departments.

Skills

Customer service

Communication skills

Extrovert

Adaptability

Education

Four-year college degree

IT-related course

Business Administration degree

Job description

Position Summary

The Group Fitness Coordinator plays a pivotal role within the organization, overseeing the reporting and auditing of group fitness programs, instructors, and facilities. This position requires exceptional attention to detail, advanced computer skills, strong leadership qualities, and a dedication to promoting healthy lifestyles. Additionally, the Coordinator must possess excellent organizational abilities to ensure a diverse range of engaging and effective group exercise classes are available to members. Acting as the primary liaison among instructors, Club Managers, management, and clientele, the Coordinator ensures alignment with participants' needs and interests.

Surge Fitness + Lifestyle Group Exercise Coordinator

Job Criteria

• Any graduate with 4 year course
• Must be a fitness enthusiast and have a good customer service background.
• Must have a good working attitude and can easily adapt to different working
• environment.
• Extrovert and has good communication skills.
• Basic knowledge on reporting and office work.
• Graduate of any IT related course or Business Administration.

Key Duties and Responsibilities

• Prepare, update, consolidate GX Data and Reports
• Visit assigned clubs at least once a week.
• Review and propose changes, adjustments or cancellation of the club’s Group Exercise timetable.
• Facilitate class changes, cancellation and advisories for assigned clubs.
• Coordinate Corporate GX outreach activities.
• To respond to member Group Exercise concerns in a timely manner and consolidate all concerns in a report.
• Prepare and conduct GX services related trainings both in club and head office.
• Handle and facilitate GX Instructor on and off boarding process.
• Maintain GX related records and ensure hand over of documents to HR.
• Do club audit for in club GX facilities, equipment, repairs and sign out sheet.
• Ensure all GX related events are executed and coordinated with the relevant departments efficiently and with proper reporting.