Group Fitness Programs & Operations Coordinator

Private Advertiser; Metro Manila; On-site; PHP 279,000 - 469,000; Full time

Job summary

Surge Fitness + Lifestyle is seeking a Group Exercise Coordinator to oversee GX data, reports, and club operations. You will coordinate instructors, club managers, and management to ensure programs meet member needs and maintain high service standards.

Responsibilities include weekly club visits, timetable reviews, onboarding/offboarding of GX instructors, and comprehensive record keeping. A proactive communicator with reporting basics and IT or business background is ideal for this role.

Qualifications

• Any graduate with a 4 year course.
• Fitness enthusiast with good customer service background.
• Good working attitude and ability to adapt to different environments.
• Extrovert with good communication skills.
• Basic knowledge on reporting and office work.
• Graduate of IT-related course or Business Administration.

Responsibilities

• Prepare, update, consolidate GX Data and Reports.
• Visit assigned clubs at least once a week.
• Review and propose changes to the GX timetable.
• Facilitate class changes, cancellations and advisories.
• Coordinate Corporate GX outreach activities.
• Respond to member GX concerns and compile reports.
• Prepare and conduct GX services trainings at clubs and head office.
• Handle GX Instructor onboarding/offboarding.
• Maintain GX records and hand over documents to HR.
• Do club audits for GX facilities, equipment and repairs.
• Ensure GX events are executed and reported with relevant departments.

Skills

Customer service

Communication skills

Extrovert

Adaptability

Education

Four-year college degree

IT-related course

Business Administration degree

Job description

Surge Fitness + Lifestyle is seeking a Group Exercise Coordinator to oversee GX data, reports, and club operations. You will coordinate instructors, club managers, and management to ensure programs meet member needs and maintain high service standards.

Responsibilities include weekly club visits, timetable reviews, onboarding/offboarding of GX instructors, and comprehensive record keeping. A proactive communicator with reporting basics and IT or business background is ideal for this role.