Guest Services Coordinator - Front Desk

Wennie’s Boarding House; Palawan; On-site; PHP 180,000 - 240,000; Full time

Job summary

Wennie’s Boarding House in the Philippines is seeking a guest-relations professional to welcome guests, manage reservations, and provide information on services. The role includes handling inquiries by phone, addressing guest requests promptly, and assisting with check-in/out procedures.

Ideal candidates will maintain accurate guest records, process payments, and ensure a smooth guest experience at the boarding house. On-site work is expected in a small hospitality setting.

Responsibilities

• Greet and check-in guests, handle reservations, and provide information about hotel amenities and services.
• Answer phone calls, respond to inquiries, and manage guest requests or complaints efficiently.
• Maintain accurate records of guest information, process payments, and assist with check-out procedures.

Job description

Wennie’s Boarding House in the Philippines is seeking a guest-relations professional to welcome guests, manage reservations, and provide information on services. The role includes handling inquiries by phone, addressing guest requests promptly, and assisting with check-in/out procedures.

Ideal candidates will maintain accurate guest records, process payments, and ensure a smooth guest experience at the boarding house. On-site work is expected in a small hospitality setting.