Guest Experience Specialist – F&B

PeopleStrong; Hinoba-an; On-site; PHP 134,000 - 201,000; Full time

Job summary

PeopleStrong in a hospitality setting seeks a friendly server to greet guests, present menus, and take orders. You will inform guests about daily specials and menu changes, suggest items, and upsell where possible. The role requires coordination with kitchen and bar staff to ensure smooth service and guest satisfaction.

Candidates should have some familiarity with basic cooking skills and be able to follow service standards, handle payments, and assist with closing procedures as needed.

Qualifications

• Experience in hospitality or food and beverage is preferred.
• Ability to communicate clearly with guests and team members.

Responsibilities

• Greets guests and presents them with the menu.
• Informs guests about specials and changes to the menu.
• Suggests food and beverages and upsells where appropriate.
• Take food and beverage orders and process payments.
• Ensure guest satisfaction and coordinate with kitchen/bar staff.
• Maintain cleanliness and assist other staff as needed.
• Print closing report and handle cash and cards per procedures.

Skills

Guest service

Upselling

POS operation

Team coordination

Tools

POS system

Job description

PeopleStrong in a hospitality setting seeks a friendly server to greet guests, present menus, and take orders. You will inform guests about daily specials and menu changes, suggest items, and upsell where possible. The role requires coordination with kitchen and bar staff to ensure smooth service and guest satisfaction.

Candidates should have some familiarity with basic cooking skills and be able to follow service standards, handle payments, and assist with closing procedures as needed.