Guest Experience & Resort Operations Manager

Citiworks Manpower Resources, Corp.; Cavite City; On-site; PHP 180,000 - 300,000; Full time

Benefits offered by this job

Holiday Gifts

HMO

Job summary

Citiworks Manpower Resources, Corp. is seeking a Hospitality Manager to oversee daily resort operations and ensure guest satisfaction on-site in Cavite.

The role requires 0–2 years of experience in hospitality management and a Bachelor's degree in Hospitality Management or related field. The position involves staff recruitment, training, budget monitoring, and collaborating across departments to deliver exceptional guest experiences.

Qualifications

• Bachelor's degree in Hospitality Management or related field.
• 0-2 years of experience in hospitality management.
• Strong organization skills and attention to detail.
• Excellent communication and interpersonal skills.
• Ability to problem solve and handle guest complaints effectively.
• Flexibility to work evenings and weekends as required.

Responsibilities

• Oversee daily operations of the resort to ensure a high level of guest satisfaction.
• Manage staff recruitment, training, and development to maintain service quality.
• Develop and implement marketing strategies to attract more guests.
• Monitor financial performance and prepare budgets to achieve profitability goals.
• Coordinate with various departments to ensure seamless guest experiences.

Skills

Organizational skills

Attention to detail

Communication skills

Education

Bachelor's degree in Hospitality Management

Job description

Citiworks Manpower Resources, Corp. is seeking a Hospitality Manager to oversee daily resort operations and ensure guest satisfaction on-site in Cavite.

The role requires 0–2 years of experience in hospitality management and a Bachelor's degree in Hospitality Management or related field. The position involves staff recruitment, training, budget monitoring, and collaborating across departments to deliver exceptional guest experiences.