Guest Experience Dining Team Member

Brightserve Solutions Inc.; Muntinlupa; On-site; PHP 167,000 - 246,000; Full time

Benefits offered by this job

With Service Charge

HMO Coverage

Provided Uniform

Govt Benefits

Job summary

Pancake House-FILINVEST in the Philippines is preparing to open a new store in the Muntinlupa area. We are hiring for front-of-house staff to deliver friendly service and ensure guest satisfaction.

Responsibilities include greeting customers, taking orders, serving beverages, processing payments, keeping dining areas clean, and adhering to health and safety guidelines while supporting a collaborative team. No experience required; full training provided.

Responsibilities

• Constantly focuses on customer satisfaction.
• Greets and thanks every customer with enthusiasm.
• Attends to customer needs and requests promptly.
• Assists in serving and refilling beverages and water, processing payment, or running/serving food to the tables.
• Operates cash register and handles cash transactions per cash handling policies.
• Arranges tables, chairs, plates and table settings as prescribed.
• Maintains cleanliness of dining areas and performs cleaning tasks.
• Follows health, safety and sanitation guidelines.
• Informs management of unhappy guests promptly.
• Maintains a sincere, courteous demeanor with staff and customers.
• Assists in a team effort and performs other duties as assigned.

Job description

Pancake House-FILINVEST in the Philippines is preparing to open a new store in the Muntinlupa area. We are hiring for front-of-house staff to deliver friendly service and ensure guest satisfaction.

Responsibilities include greeting customers, taking orders, serving beverages, processing payments, keeping dining areas clean, and adhering to health and safety guidelines while supporting a collaborative team. No experience required; full training provided.