Guest Experience Associate — Bakery Café

BreadTalk Philippines, Inc.; Makati; On-site; PHP 167,000 - 223,000; Full time

Job summary

BreadTalk Philippines, Inc. is seeking a Service Crew who can deliver warm, efficient service and create a positive dining experience for every guest. You will greet customers, assist with orders, maintain cleanliness, and support team members during peak hours.

Ideal candidates are flexible to work overtime, weekends, and holidays, and can stand for long periods. No prior experience required; immediate start is welcome. Training will be provided to ensure service standards are met.

Qualifications

• Candidate must have basic education as listed or higher.
• Experience is not required; applications from fresh graduates are welcome.
• Strong interpersonal and customer service skills are essential.
• Willing to work overtime, weekends, and holidays.

Responsibilities

• Greet customers in a friendly and courteous manner.
• Ensure customer satisfaction by addressing concerns and providing solutions.
• Maintain cleanliness of dining area, service counter, and surrounding areas.
• Set tables and clear trays promptly.
• Follow all service procedures and standards set by the company.
• Assist in other tasks as assigned by the Immediate Head.
• Uphold food safety, sanitation, and hygiene standards at all times.

Skills

Customer service

Interpersonal skills

Teamwork

Attention to detail

Time management

Education

Senior High School Diploma

Vocational Diploma/Short Course Certificate

Bachelor's/College Degree

Job description

BreadTalk Philippines, Inc. is seeking a Service Crew who can deliver warm, efficient service and create a positive dining experience for every guest. You will greet customers, assist with orders, maintain cleanliness, and support team members during peak hours.

Ideal candidates are flexible to work overtime, weekends, and holidays, and can stand for long periods. No prior experience required; immediate start is welcome. Training will be provided to ensure service standards are met.