Guest Experience Ambassador

SL Temps; Manila; On-site; Full time

Job summary

A hospitality firm in Manila is seeking a customer service representative to provide exceptional guest experiences. The role involves addressing customer inquiries, assisting with waitering duties during busy times, and ensuring a welcoming environment. Candidates should have a diploma in Hospitality and 1-3 years of experience, along with strong customer service skills and the ability to work in a fast-paced setting. This role offers the chance to make a positive impact on customer satisfaction in an exciting environment.

Qualifications

• 1–3 years of experience in a customer service role.
• Must possess strong customer service orientation and proficiency in waitering.
• Excellent communication and interpersonal skills required.

Responsibilities

• Serve as the primary point of contact for customers.
• Deliver exceptional customer service experience to enhance guest satisfaction.
• Assist in waitering duties during peak service times.

Skills

Strong customer service orientation

Proficiency in waitering and food service

Excellent communication and interpersonal skills

Ability to work in a fast-paced environment

Education

Diploma in Hospitality or related field

Job description

A hospitality firm in Manila is seeking a customer service representative to provide exceptional guest experiences. The role involves addressing customer inquiries, assisting with waitering duties during busy times, and ensuring a welcoming environment. Candidates should have a diploma in Hospitality and 1-3 years of experience, along with strong customer service skills and the ability to work in a fast-paced setting. This role offers the chance to make a positive impact on customer satisfaction in an exciting environment.