GS Road Logistics Specialist (AU)

Kuehne+Nagel; Cebu City; On-site; PHP 335,000 - 580,000; Full time

Job summary

Kuehne+Nagel is seeking a Freight Forwarding team member in Cebu City to help transport goods, optimise processes, and fulfil customer promises. You will address inquiries, perform data cleansing, and support manual bookings across multiple systems to deliver timely reports.

Responsibilities include coordinating with carriers and warehouses, generating tracking and forecast reports, and ensuring accurate invoicing. Strong MS Office skills and teamwork are essential.

Qualifications

• Bachelor's degree in any related field.
• Advanced knowledge in MS Office applications.
• Strong communication and problem-solving skills.
• Ability to work individually and as a team member.
• Ability to work with demanding deadlines and stay organized.

Responsibilities

• Respond to carrier and warehouse inquiries and follow up with customers.
• Cross reference carrier milestone tracking with eTN and report spot quotes.
• Generate basic tracking reports and Zendesk reports weekly and monthly.
• Create Excel-based forecast reports for carrier partners using eTN data.
• Receive carrier invoices weekly and reconcile payments with P&P.
• Export data from eTN and price all transactions, updating customer invoices.
• Identify, isolate and communicate carrier credits weekly.
• Upload approved carrier invoices to ACON.
• Track and trace statuses and PODs where no integration exists.
• Update ETAs on eTrucknow and perform manual bookings on truckers' websites.

Skills

MS Office

Communication

Problem solving

Teamwork

Time management

Education

Bachelor's degree

Job description

It\'s more than a job

As a member of the Freight Forwarding team Kuehne+Nagel, you will play a key role in transporting goods, optimising processes, and fulfilling our customers\' promises. And by transporting medicines, toys and important machine parts, you are not only delivering goods, you are making small and big moments possible for people all around the world. At Kuehne+Nagel, our contribution counts in more ways than we imagine.

It\'s more than a job

As a member of the Freight Forwarding team Kuehne+Nagel, you will play a key role in transporting goods, optimising processes, and fulfilling our customers\' promises. And by transporting medicines, toys and important machine parts, you are not only delivering goods, you are making small and big moments possible for people all around the world. At Kuehne+Nagel, our contribution counts in more ways than we imagine.

Role

Serves as the focal point of internal and external customers and address concerns, consolidates data from multiple systems to facilitate order entry process.Do cost audits and validate customer's database, event management, data cleansing and perform manual bookings and deliver reports including carrier invoice records and volume forecast.

Your Responsibilities

• To respond to, action, follow up with carrier & warehouse partners, resolve and/or escalated customer inquiries and spot quote queries


• To cross reference carrier website milestone tracking events to eTN to report to customer and spot quote queries


• To generate basic tracking reports, basic Zendesk reports on a weekly and monthly basis


• To generate excel based forecast reports for carrier partners based on eTN data


• To receive carrier invoices weekly, follow invoice reconciliation process, update DIT file and review with P&P


• To export data from eTN, price all transactions following pricing process, update customer invoice file and review with P&P


• To identify, isolate and communicate carrier credits to carrier partners weekly


• To upload approved carrier invoices to ACON


• Transport data, cleanse data to produce standard format for analysis, convert docs to excel


• To track and trace (update of status & PODs upload) - trackers we don't have integration with or don't support T&T integration


• To update ETAs on eTrucknow


• To do manual bookings on truckers website

Your Skills And Experiences

• Bachelor\'s Degree graduate in any related course


• Advance knowledge in MS Office applications


• Strong communication and problem-solving skills


• Ability to work individually and as a team member


• Ability to work with demanding deadlines


• Ability to establish priorities and accomplish multiple tasks, must be organized

Who we are

Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world. As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.