Growth & Retention Catalyst

JoyRide Superapp; Antipolo; On-site; PHP 900,000 - 1,200,000; Full time

Job summary

JoyRide Superapp seeks a Growth & Retention Lead to own customer and driver growth across regions. You will design promotions, incentive programs, and end-to-end win-back campaigns, using market research and performance data to tailor regional strategies.

Collaborate closely with Marketing and local teams for successful launches and sustained expansion. You will report to Senior Management, build direct relationships with regional and satellite teams, and identify new growth opportunities as

Qualifications

• Bachelor's degree in Business Administration, Marketing, Communications, or a related field.
• 4–6+ years of experience in growth, marketing, retention, or campaign management.
• Strong research and analytical skills with data-to-action abilities.
• Experience planning and coordinating cross-channel marketing or retention campaigns.

Responsibilities

• Plan and organize customer promotions and driver incentive programs across regions.
• Design and run win-back campaigns to reduce churn for customers and drivers.
• Conduct market and competitor research to inform strategies.
• Coordinate with Marketing on campaign briefs and ad placements for promotions.

Skills

Growth marketing

Campaign management

Research & analysis

Cross-team coordination

Written communication

Education

Bachelor's degree (Business Admin/Marketing/Communications)

Job description

JoyRide Superapp seeks a Growth & Retention Lead to own customer and driver growth across regions. You will design promotions, incentive programs, and end-to-end win-back campaigns, using market research and performance data to tailor regional strategies.

Collaborate closely with Marketing and local teams for successful launches and sustained expansion. You will report to Senior Management, build direct relationships with regional and satellite teams, and identify new growth opportunities as