Group Manager-Workforce Management

Teknowiz; Manila; On-site; PHP 900,000 - 1,800,000; Full time

Job summary

A leading staffing solutions provider in Metro Manila is urgently hiring for a Group Manager in Workforce Management. This role involves managing workforce activities, facilitating improvements in scheduling techniques, and analyzing forecasting models. The ideal candidate will have a Bachelor’s degree in business/finance or 10+ years of experience, coupled with exceptional communication and analytical skills. Strong PC skills, especially in Excel, are essential. This is an onsite position with a shifting schedule.

Qualifications

• 10+ years of experience in forecasting or capacity planning.
• Proven track record of forecasting models and analysis.
• Experience in financial analysis/planning and operational analysis.
• Ability to define and evaluate business metrics to meet organizational needs.
• Solid math skills including discounts, interest, proportions and basic algebra/geometry.
• Excellent PC skills including MS Office applications and Internet tools.
• Experience in managing multiple phone systems.

Responsibilities

• Manage and facilitate workforce activities for the company.
• Create, review, and adjust daily forecast volumes.
• Maintain and administer Workforce Systems and Processes.
• Maintain and administer Workforce Systems and Processes.

Skills

Strong written and verbal communication skills

Ability to calculate figures like discounts, interest, etc.

Exceptional PC skills, especially in Excel

Problem solving

MS Excel

Office suite

Phone systems

Education

Bachelor’s Degree in business/finance or 10+ years relevant experience

Tools

Microsoft Office applications

Data analysis tools

Job description

Urgently hiring for one of our direct clients in the Philippines.

Job Title: Group Manager- Workforce Management

Location: Metro Manila

Work Mode: Onsite, Shifting Schedule

Required

• Bachelor’s Degree (in business/finance or relevant field) or 10 plus years of experience in forecasting or capacity planning to include advanced utilization of workforce management tools and data analysis tools.
• Strong written and verbal communication skills, including the ability to communicate complex data in comprehensive ways.
• Proven track record of forecasting models and analysis of key business trends and actual versus budget variances.
• Ability to determine, implement and evaluate business metrics to meet ongoing organizational needs.
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages. Ability to apply concepts of basic algebra and geometry.
• Ability to deal with and solve problems using solid judgment skills.
• Exceptional PC skills with multiple products such as Microsoft Office applications including strong MS Excel skills, MS Word, PowerPoint, E-mail, database and Internet software.
• Ability to handle multiple phone systems.

Experience in financial analysis/planning, predictive modeling/forecasting, project management and operational analysis.

Other Skills Required

• Group Manager WFM - is responsible for managing and facilitating workforce activities for the company.
• Works with various teams to create, review and adjust daily forecast volumes and handles time to achieve optimal staffing.
• This role manages and facilitates ongoing improvements to Workforce scheduling techniques, planning, analysis and reporting.
• Maintains and administers Workforce Systems and Processes.