Our Company
At DOXA, we are dedicated to connecting businesses with top-tier talent across various industries. Our mission is to deliver innovative solutions that drive exceptional outsourcing services, enabling companies to expand their teams and grow their operations seamlessly.
At DOXA, we are dedicated to connecting businesses with top-tier talent across various industries. Our mission is to deliver innovative solutions that drive exceptional outsourcing services, enabling companies to expand their teams and grow their operations seamlessly.
The Role
We’re seeking a highly organized and detail-oriented Graphics & Production Project Coordinator to support graphics coordination, print production tracking, and project administration for trade shows and events.
You’ll play a key role in managing graphics files, tracking production timelines, monitoring artwork submissions and approvals, maintaining accurate project documentation, and supporting Account Managers with billing and customer service. The ideal candidate is comfortable handling large volumes of digital files, coordinating multiple projects simultaneously, and ensuring accuracy in a fast-paced, deadline-driven environment.
Location
Location: Must be in Philippines – Remote.
Environment
Environment: Filipino and International Teams.
Language
Language: Advanced English (B2+ - C1).
Timezone
Timezone: Monday to Friday – 8:00 AM – 5:00 PM PST.
Contract
Contract: Non-fixed Term Contract.
Requirements
- Education: Relevant educational background in Graphic Design, Printing Technology, Project Management, Business Administration, or a related field is preferred.
- Experience: 2–4 years of experience in graphics production coordination, print production, project coordination, or a related role.
- Skills:
- Working knowledge of graphics and print production terminology, including proofs, renders, file formats, bleed, live areas, resolution, and print specifications.
- Strong digital file management skills, including ZIP file extraction, handling large file transfers, folder organization, and version control.
- Proficiency in Microsoft Excel, PDF tools, and cloud-based file-sharing platforms.
- Strong written and verbal English communication skills.
- Ability to track multiple projects, production orders, deadlines, approvals, and billing documentation simultaneously.
- Familiarity with Adobe Creative Suite and print-ready file formats is an advantage.
- Experience with trade shows, exhibitions, event production, signage, commercial printing, floorplans, booth layouts, or modular exhibit systems such as beMatrix is preferred.
- Characteristics: Exceptional attention to detail, highly organized, proactive, accountable, adaptable, and committed to accuracy. Must be able to work independently in a fully remote environment, prioritize competing deadlines, follow instructions from multiple Account Managers, and collaborate effectively across teams.
Responsibilities
Graphics & Production Coordination
- Receive, organize, and track graphics files across multiple trade shows and events.
- Monitor artwork submissions, proofs, approvals, production status, and deadlines.
- Verify file specifications, dimensions, quantities, and placement requirements against provided floorplans and production instructions.
- Coordinate file transfers and communicate updates between Account Managers, designers, printers, and production teams.
- Identify missing files, incorrect specifications, and potential production delays, escalating issues proactively.
File Management & Quality Control
- Maintain accurate digital folder structures, file naming conventions, and version control.
- Download, extract, organize, and transfer large graphics files, including nested ZIP files.
- Ensure approved files are correctly labeled, stored, and accessible to the appropriate teams.
- Maintain detailed tracking logs and checklists to minimize errors, duplication, and rework.
Project Tracking & Billing Support
- Track graphics production progress, outstanding approvals, order changes, and billing status across assigned shows.
- Maintain accurate project records, timelines, and status reports.
- Assist Account Managers with invoice preparation, order verification, and billing documentation.
- Coordinate with accounting and production teams to resolve discrepancies and maintain accurate records.
Account Management & Customer Service Support
- Provide administrative and customer service support to Account Managers and show organizers.
- Respond to routine inquiries, provide project updates, and follow up on outstanding information as directed.
- Coordinate internal communications to ensure accurate and timely information sharing.
- Escalate customer concerns, production issues, and decisions requiring Account Manager approval.
Process Improvement & Administrative Support
- Maintain standardized project checklists, templates, and documentation.
- Support post-show reconciliation and project closeout activities.
- Identify opportunities to improve file management, tracking accuracy, and workflow efficiency.