Gold Loan Branch Manager: Growth & Compliance

Birla Carbon; Hinoba-an; On-site; PHP 594,000 - 990,000; Full time

Job summary

Aditya Birla Group is seeking a Branch Manager for Gold Loans to lead branch performance, ensure risk controls, and deliver excellent customer service in a dynamic lending environment. You will oversee the frontline team to drive disbursement, new customer acquisition, and portfolio quality while maintaining governance standards.

The role demands strong leadership, adherence to RBI norms and internal policies, and hands-on management of day-to-day branch operations to achieve growth targets.

Responsibilities

• The Branch Manager – Gold Loans is responsible for driving branch-level business performance, ensuring compliance, delivering superior customer experience, and maintaining portfolio quality.
• The role leads the frontline team to achieve disbursement, new customer acquisition, yield, audit, collections, and risk KPIs while upholding operational governance.

Job description

Aditya Birla Group is seeking a Branch Manager for Gold Loans to lead branch performance, ensure risk controls, and deliver excellent customer service in a dynamic lending environment. You will oversee the frontline team to drive disbursement, new customer acquisition, and portfolio quality while maintaining governance standards.

The role demands strong leadership, adherence to RBI norms and internal policies, and hands-on management of day-to-day branch operations to achieve growth targets.