Global Workforce Screening Specialist

JPMorgan Chase & Co.; Metro Manila; On-site; PHP 480,000 - 720,000; Full time

Job summary

JPMorgan Chase & Co. in Taguig City invites a Workforce Screening Associate to support end-to-end screening activities, review cases, validate information, and apply policy requirements. You will use data-driven analysis to make decisions, identify risks, and escalate as needed.

You will collaborate across teams to improve quality, ensure timely processing, and uphold confidentiality while handling complex cases with care and integrity.

Qualifications

• 4 years of experience in banking or financial services.
• Advanced analytical capability and experience using tools to improve accuracy and efficiency (including Microsoft Office and Alteryx).
• Strong written and verbal communication skills, including clear documentation of decisions and rationale.

Responsibilities

• Review complex screening cases and make decisions based on evidence, criteria, and applicable requirements.
• Analyze data to assess validity, completeness, and compliance with policies and regulations.
• Maintain working knowledge of automated tools and workflows supporting case processing and reporting.
• Support end-to-end screening lifecycle processes, including third-party screening vendor initiation and case management.
• Provide oversight of third-party vendors and escalate issues when needed.
• Manage case workload to meet service levels in a fast-paced environment.
• Document outcomes clearly using established methods and procedures.
• Protect confidentiality and handle sensitive information responsibly.
• Identify recurring issues and suggest process improvements to reduce risk and rework.
• Draft clear requirements to support technology enhancements and regulatory compliance.

Skills

Analytical thinking

Communication

Attention to detail

Decision making

Tools

Microsoft Office

Alteryx

Job description

JPMorgan Chase & Co. in Taguig City invites a Workforce Screening Associate to support end-to-end screening activities, review cases, validate information, and apply policy requirements. You will use data-driven analysis to make decisions, identify risks, and escalate as needed.

You will collaborate across teams to improve quality, ensure timely processing, and uphold confidentiality while handling complex cases with care and integrity.