Global TikTok Paid Social Lead | Zero-Defect Delivery

Merkle Italia; Makati; Hybrid; PHP 1,800,000 - 3,000,000; Full time

Job summary

Dentsu Global Services Philippines is seeking a Media Practice Lead for Paid Social Delivery in Manila. This full-time role leads the PH paid social delivery team, ensuring zero-defect execution across Meta, TikTok and other platforms, with a hybrid work arrangement and minimum onsite presence at the Makati office.

The Lead will own delivery quality, utilization, capacity planning, and growth through winning work from global markets, scaling the TikTok hub, and driving AI-enabled improvements

Responsibilities

• Own day-to-day delivery quality across Meta, TikTok, and other platforms to a zero-defect standard.
• Enforce the Internal Quality Assurance (IQA) process without exception.
• Own utilisation, capacity planning, and resourcing hygiene against agreed thresholds.
• Set goals, SLAs, and standards, and hold the team to them.
• Act as senior escalation point for delivery, resourcing, and quality issues.
• Grow the PH hub by winning work from dentsu markets.
• Act as the hub’s internal salesperson: convince market leaders and hiring managers that the PH paid social and TikTok team is their best delivery option.
• Build trusted relationships with market stakeholders, proactively pitch the hub’s capability and capacity, and convert that confidence into committed volume.
• Hunt for growth: identify which markets and accounts can send more work, make the case, and close it.
• Scale the global TikTok hub on the back of demand won, growing headcount and markets served.
• Partner with Talent Acquisition to staff against that demand (TA owns sourcing; the Lead owns winning the work).

Job description

Dentsu Global Services Philippines is seeking a Media Practice Lead for Paid Social Delivery in Manila. This full-time role leads the PH paid social delivery team, ensuring zero-defect execution across Meta, TikTok and other platforms, with a hybrid work arrangement and minimum onsite presence at the Makati office.

The Lead will own delivery quality, utilization, capacity planning, and growth through winning work from global markets, scaling the TikTok hub, and driving AI-enabled improvements