Global Technical Documentation Designer

Dover Business Services Philippines Corporation; Makati; On-site; PHP 335,000 - 614,000; Full time

Job summary

Dover Business Services Philippines Corporation seeks a Documentation Designer to create and design manuals, guides, and instructional content for our international audience. This role covers content design, localization coordination, and publication across CCMS platforms.

The ideal candidate will transform complex technical information into clear materials, manage versions, and ensure consistency with industry standards.

Qualifications

• Experience with designing and structuring technical manuals and instructional materials.
• Ability to translate complex information into clear, user-friendly documents.
• Familiarity with multilingual content management and translation workflows.

Responsibilities

• Design, create and update user manuals, product guides and instructional documents.
• Collaborate with engineers and SMEs to gather information for materials.
• Ensure all documentation is clear, concise and user-friendly.
• Maintain version control within CCMS and other tools.
• Review and audit documentation for accuracy and completeness.
• Gather end-user feedback to drive continuous improvement.
• Translate technical jargon into accessible language for non-technical audiences.
• Coordinate translation/localization with internal or external resources.
• Publish documents online or prepare print-ready files.

Skills

Pedagogical skills

Technical writing

English editing

Translation workflows

Education

Bachelor's in relevant field

Tools

Adobe FrameMaker

MadCap Flare

Microsoft Word

MadCap Lingo

Creo Illustrate

Adobe InDesign

Photoshop

Illustrator

Job description

Dover Business Services Philippines Corporation seeks a Documentation Designer to create and design manuals, guides, and instructional content for our international audience. This role covers content design, localization coordination, and publication across CCMS platforms.

The ideal candidate will transform complex technical information into clear materials, manage versions, and ensure consistency with industry standards.