Global Support Specialist — Remote & Multilingual

Revolut Ltd; Philippines; Remote; PHP 670,000 - 1,004,000; Full time

Benefits offered by this job

Financial benefits that show we value;

Work from home or abroad

Revolut Metal subscription

Year-round team events

Job summary

Revolut Ltd in the Philippines is seeking a Support Specialist to own customer issues, deliver fast, clear help via in-app chat, phone and email, and collaborate with international teams to improve service. To support our 24/7 coverage, night and weekend shifts are fully compensated.

We require a bachelor's degree, 18+ months of customer service experience, and fluency in English (C1+). The role emphasizes empathy, strong communication, and problem-solving in a multicultural environment.

Qualifications

• Bachelor's degree is required.
• 18+ months of customer service experience.
• Fluency in English (C1+).

Responsibilities

• Provide outstanding customer experience via in-app live chat, phone, and email.
• Collaborate with international teams to resolve customer issues.

Skills

Excellent communication

English fluency (C1+)

Numeracy & IT skills

Empathy

Problem-solving

Team collaboration

Education

Bachelor's degree

Job description

Revolut Ltd in the Philippines is seeking a Support Specialist to own customer issues, deliver fast, clear help via in-app chat, phone and email, and collaborate with international teams to improve service. To support our 24/7 coverage, night and weekend shifts are fully compensated.

We require a bachelor's degree, 18+ months of customer service experience, and fluency in English (C1+). The role emphasizes empathy, strong communication, and problem-solving in a multicultural environment.