FinCrime Support Specialist — Paid Night & Weekend Shifts

Revolut; Philippines; On-site; PHP 600,000 - 900,000; Full time

Job summary

Revolut is seeking a FinCrime Support Specialist in the Philippines to assist customers via live chat, resolve issues, and uphold security standards. You will work across teams to ensure quick, accurate responses and maintain compliance with AML/KYC guidelines.

Night and weekend shifts may be required with full compensation. Join a fast-growing global fintech known for a diverse, inclusive culture and a focus on customer trust and safety.

Qualifications

• Bachelor's degree or provisional certificate required.
• English fluency at C1+ level is essential.
• Strong communication and writing abilities are required.

Responsibilities

• Provide off-boarding support via in-app live chat.
• Take end-to-end ownership of issues and follow procedures.
• Represent Revolut online at all times.
• Handle sensitive and confidential information with care.
• Collaborate with global teams to address customer disruptions.

Skills

English fluency

Communication skills

Investigation skills

Multitasking

IT skills

Attention to detail

Education

Bachelor's degree

Job description

Revolut is seeking a FinCrime Support Specialist in the Philippines to assist customers via live chat, resolve issues, and uphold security standards. You will work across teams to ensure quick, accurate responses and maintain compliance with AML/KYC guidelines.

Night and weekend shifts may be required with full compensation. Join a fast-growing global fintech known for a diverse, inclusive culture and a focus on customer trust and safety.