Global Shopify Growth & Operations Lead

ESSE VIDA; Taguig; Hybrid; PHP 3,766,000 - 5,650,000; Full time

Job summary

ESSE VIDA is seeking a commercially minded Shopify Operations Manager to own and grow our Shopify business across the Philippines, Singapore, and selected global markets. You will manage day‑to‑day operations, driving revenue growth, conversion, retention, and profitability across markets.

You will collaborate with performance marketing, TikTok Shop, social media, affiliate/KOL, customer service, supply chain, and creative teams to ensure traffic and campaigns translate into profitable online

Qualifications

• 3+ years in Shopify, DTC e-commerce, or online store operations across Southeast Asia or international markets.
• Proven responsibility for e-commerce revenue, conversion, campaigns, or profitability.
• Strong understanding of multi‑market e‑commerce operations (local payments, shipping, currency, promotions).

Responsibilities

• Manage daily Shopify operations across multiple markets, including product launches, pages, collections, pricing, and promotions.
• Optimize market-specific campaigns and calendars (payday campaigns, seasonal launches).
• Monitor GMV, traffic, conversion rate, AOV, CAC, repeat purchases, and margins by market.
• Coordinate with paid media, social, CRM, and supply chain teams to execute campaigns.
• Build and optimize email, SMS, and retention programs with segmentation and flows.
• Ensure inventory visibility, localization by market, and localization of payments and delivery setups.
• Analyze customer reviews and data to identify growth opportunities.
• Produce weekly/monthly performance reports and drive follow-up actions.

Skills

Shopify

DTC e‑commerce

Multi‑market operations

Analytics

English communication

Tools

GA4

Klaviyo

Excel/Google Sheets

Meta/TikTok reporting

Job description

ESSE VIDA is seeking a commercially minded Shopify Operations Manager to own and grow our Shopify business across the Philippines, Singapore, and selected global markets. You will manage day‑to‑day operations, driving revenue growth, conversion, retention, and profitability across markets.

You will collaborate with performance marketing, TikTok Shop, social media, affiliate/KOL, customer service, supply chain, and creative teams to ensure traffic and campaigns translate into profitable online