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Artelia Philippines is seeking a Digital Application & ITSM Engineer to support ServiceNow/ITSM operations and digital initiatives, collaborating with regional and global teams to deliver value.
You will work with business users and IT teams to ensure service quality, optimize systems, and deploy digital solutions across the organization in a hybrid work setup. The role emphasizes incident management, ITIL processes, and cross-functional collaboration to drive digital transformation.
Artelia Philippines is seeking a Digital Application & ITSM Engineer to support ServiceNow/ITSM operations and digital initiatives, collaborating with regional and global teams to deliver value.
You will work with business users and IT teams to ensure service quality, optimize systems, and deploy digital solutions across the organization in a hybrid work setup. The role emphasizes incident management, ITIL processes, and cross-functional collaboration to drive digital transformation.