Global Reservations Specialist - Travel Perks & Growth

G2 Travel; Pasig; On-site; PHP 240,000 - 360,000; Full time

Benefits offered by this job

Rice allowance

Medical cover Day 1

15 days annual leave

Discounted travel

Job summary

G2 Travel in Pasig, Philippines, is seeking a Reservations Executive to join our dynamic reservations team. The role focuses on building strong relationships with suppliers worldwide and delivering excellent customer service for globe-spanning travel arrangements.

You will coordinate across departments, manage bookings, negotiate rates, and maintain accurate systems while ensuring timely responses and adherence to internal policies.

Qualifications

• Fluency in English is required; other languages desirable.
• Previous experience in tourism or customer care is considered an asset.
• Able to communicate effectively with people at all levels across channels.
• Flexible, team player with a focus on getting the job done.

Responsibilities

• Build strong, open relationships with suppliers and understand their business to secure best outcomes for customers and the company.
• Coordinate internal departments to resolve queries and discrepancies.
• Input bookings, cancellations, amendments quickly and accurately; update systems.
• Prioritise workloads to meet critical deadlines and monitor service status.
• Negotiate the lowest feasible rates with suppliers to maintain profitability.
• Offer suitable alternatives when customer preferences cannot be met.
• Develop product and destination knowledge to improve customer service.

Skills

English fluency

Communication skills

Tourism experience

Multilingual

Job description

G2 Travel in Pasig, Philippines, is seeking a Reservations Executive to join our dynamic reservations team. The role focuses on building strong relationships with suppliers worldwide and delivering excellent customer service for globe-spanning travel arrangements.

You will coordinate across departments, manage bookings, negotiate rates, and maintain accurate systems while ensuring timely responses and adherence to internal policies.