Global Research & Insights Analyst (Hybrid)

Iax GmbH; Makati; Hybrid; PHP 391,000 - 614,000; Full time

Job summary

White & Case is seeking a Research Support professional in Manila, Philippines, to join the Practice Solutions team delivering 24/7 frontline research service. You will triage requests, find the right experts, and ensure timely delivery of research via the work management system.

You’ll perform research on companies, markets, competitors and events, and present findings using Outlook, Excel, Word and PowerPoint, collaborating with data vendors as needed.

Qualifications

• Bachelor’s degree in a related field.
• Analytical ability to assess information and make decisions.
• Clear, concise written and verbal communication.
• Capable of working in fast-paced, deadline-driven environments.
• Willingness to work weekends and Philippine holidays.
• Ability to work in a hybrid office/remote setup.

Responsibilities

• Be part of a collaborative team that provides 24/7 coverage and act as the primary point of contact for research queries and requests.
• Fulfill frontline requests including access to research subscriptions and document retrieval.
• Execute research and analysis on companies, markets, competitors, people, events, thought leadership, league tables and transactions.
• Collaborate with team members and data vendors for research strategy and fulfillment.
• Package and present research findings in Outlook, Excel, Word, and PowerPoint.
• Triage incoming requests using ServiceNow and route to appropriate experts.
• Engage with requesters to set expectations on resource availability and timelines.
• Escalate challenges to appropriate contacts within Global Research.
• Engage in local, department-wide initiatives.

Skills

Analytical thinking

Communication

Deadline-oriented

Multi-tasking

Independent worker

Hybrid work adaptation

Education

Bachelor’s degree in related field

Tools

ServiceNow

Outlook

Excel

PowerPoint

Word

Job description

White & Case is seeking a Research Support professional in Manila, Philippines, to join the Practice Solutions team delivering 24/7 frontline research service. You will triage requests, find the right experts, and ensure timely delivery of research via the work management system.

You’ll perform research on companies, markets, competitors and events, and present findings using Outlook, Excel, Word and PowerPoint, collaborating with data vendors as needed.