Global PSA & Project Operations Analyst

AIPI Acquire Intelligence Philippines Inc.; Pasig; On-site; PHP 300,000 - 540,000; Full time

Job summary

AIPI Acquire Intelligence Philippines Inc. is seeking a detail-oriented Professional Services Coordinator to support project setup and administration in our PSA environment (Salesforce CRM App).

You will coordinate across Sales, Legal, Finance, and Customer Success, review SOWs, enter data, monitor billing milestones, and ensure timely project closure. Strong BPO experience and organizational skills are essential for success.

Qualifications

• BPO experience required.

Responsibilities

• Enablement activities to support project cycle in the PSA system.
• Coordinate project setup with cross-functional teams.
• Review SOWs, confirm fees, hours, billing types, and enter data into PSA.
• Create and track billing milestones and assist with invoicing.
• Ensure closure compliance, project hygiene, and post-completion steps.
• Oversee account off-boarding with Sales Ops and other teams.
• Participate in training and balance multiple assignments.

Skills

BPO experience

Coordination

Tools

Salesforce CRM

PSA system

Job description

AIPI Acquire Intelligence Philippines Inc. is seeking a detail-oriented Professional Services Coordinator to support project setup and administration in our PSA environment (Salesforce CRM App).

You will coordinate across Sales, Legal, Finance, and Customer Success, review SOWs, enter data, monitor billing milestones, and ensure timely project closure. Strong BPO experience and organizational skills are essential for success.