Global Process Improvement & Change Analyst

Xerox Philippines; Cebu City; On-site; PHP 600,000 - 900,000; Full time

Job summary

Xerox Philippines is seeking an Operations Process Analyst to design and optimize sub-area processes and systems. You will collaborate with global teams to gather requirements, test approaches, and drive improvements to cycle time, efficiency, and accuracy.

The role emphasizes business process mapping, re-engineering, and change management, requiring strong analytical skills, leadership, and proficiency with MS Office and Visio.

Qualifications

• College/University degree in Industrial Engineering, Computer Engineering, Computer Science, Information Technology.
• Experience in project management and leading cross-functional teams; certification is a plus.
• Experience with documenting and improving business processes.

Responsibilities

• Map and redesign business processes to improve cycle time and accuracy.
• Collaborate with IT and business teams to implement process improvements.
• Define KPIs and monitor performance across processes.
• Lead change management activities and training.

Skills

Leadership

Business Acumen

Process Documentation

Analytical Thinking

Communication Skills

Agile Problem Solving

Cross-functional Collaboration

Education

College/University degree in Industrial Engineering, Computer Engineering, Computer Science, Information Technology

Tools

Power BI

Power Automate

Power Apps

Job description

Xerox Philippines is seeking an Operations Process Analyst to design and optimize sub-area processes and systems. You will collaborate with global teams to gather requirements, test approaches, and drive improvements to cycle time, efficiency, and accuracy.

The role emphasizes business process mapping, re-engineering, and change management, requiring strong analytical skills, leadership, and proficiency with MS Office and Visio.