Direct Break-Fix Process Analyst for Operational Excellence

Xerox; Cebu City; On-site; PHP 1,849,568 - 3,082,614; Full time

Job summary

Xerox in Cebu City is hiring an O2R Operational Process Analyst to enhance processes and improve operational effectiveness. This role requires a strong background in process analysis and improvement methodologies.

The ideal candidate should have a BA/BS degree, advanced Microsoft Excel skills, and a collaborative mindset. Experience with project management and tools like Power BI is essential for driving efficiency in the business.

Qualifications

• Minimum of 3 years of relevant working experience.
• Experience in transactional operations execution.
• Ability to map processes using business mapping tools.

Responsibilities

• Define and implement strategies to improve performance.
• Provide root-cause analysis for operational issues.
• Lead and manage change for process improvements.

Skills

Advanced Microsoft Excel skills

Strong project management skills

Ability to influence global teams

Proficiency in MS Office programs

Education

BA/BS degree in Business Management or related field

Tools

Power BI

Siebel

SAP Business Objects

Job description

Xerox in Cebu City is hiring an O2R Operational Process Analyst to enhance processes and improve operational effectiveness. This role requires a strong background in process analysis and improvement methodologies.

The ideal candidate should have a BA/BS degree, advanced Microsoft Excel skills, and a collaborative mindset. Experience with project management and tools like Power BI is essential for driving efficiency in the business.