Global Payments Configuration Specialist

Visa; Philippines; Hybrid; PHP 600,000 - 900,000; Full time

Job summary

Visa is seeking a Configuration Consultant to manage client configuration activities across its global network. You will handle various configuration requests, support issuers and acquirers, and ensure accuracy, compliance, and timely delivery. Strong technical aptitude and client-facing skills are essential.

The role requires collaboration with cross-functional teams, training responsibilities, and occasional after-hours support. Visa emphasizes professional growth and operational excellence.

Qualifications

• Bachelor's degree in business, Finance, Computer Science, Information Technology or equivalent qualification.
• Minimum 3 years of equivalent experience in a customer support role in software or financial services.
• Proficient with MS Office tools (Outlook, Teams, Excel, PowerPoint, Word).
• Excellent time management, organization and planning skills.
• Ability to explain technical terms to non-technical audiences.
• Ability to train and mentor others effectively.
• Ability to follow complex processes in a dynamic environment.
• Ability to set priorities, influence others and manage customer expectations.
• Strong teamwork and multi-tasking under deadlines.
• Remain calm and professional in high-stress situations.

Responsibilities

• Provide implementation and configuration support to Visa clients and regions.
• Manage configuration requests supporting client initiatives.
• Meet deadlines through workload management and prioritization.
• Coordinate with clients and internal stakeholders on program setup and updates.
• Review and configure client requests ensuring accuracy and completeness.
• Participate in client configuration calls and explain processing implications.
• Complete configuration tasks in line with audit requirements and billing.
• Provide rapid resolution support for production and testing changes and out-of-hours support.

Education

Bachelor's degree in business, Finance, Computer Science, Information Technology or equivalent qualification

Tools

MS Office

Job description

Visa is seeking a Configuration Consultant to manage client configuration activities across its global network. You will handle various configuration requests, support issuers and acquirers, and ensure accuracy, compliance, and timely delivery. Strong technical aptitude and client-facing skills are essential.

The role requires collaboration with cross-functional teams, training responsibilities, and occasional after-hours support. Visa emphasizes professional growth and operational excellence.