Global Operations Manager | Onsite - Taguig

TASQ Staffing Solutions; Taguig; On-site; PHP 1,200,000 - 1,800,000; Full time

Job summary

A leading staffing solution provider is seeking a Global Operations Manager based onsite in Taguig. The role emphasizes client communication, global performance oversight, and strategic planning. Ideal candidates should have at least 4 years in global operations and strong problem-solving skills. This position offers a flexible schedule and opportunities to enhance operational efficiencies.

Qualifications

• Minimum of 4 years of experience in global operations or a similar leadership role.
• Strong analytical skills to resolve complex operational challenges efficiently.

Responsibilities

• Serve as the single point of contact for all client escalations and communications.
• Collaborate closely with local leaders worldwide to ensure all KPIs are met.
• Lead a cohesive one global team communication strategy toward the client.
• Build and maintain collaborative relationships with internal stakeholders.
• Identify, develop, and implement initiatives to optimize operations.

Skills

Client Communication

Strategic Planning

Analytical Skills

Leadership

Job description

Global Operations Manager | Onsite - Taguig

About the job Global Operations Manager | Onsite - Taguig

Global Operations Manager (McKinley) | Onsite

Work Setup & Schedule: Flexible schedule
Location: McKinley West

Requirements:

Minimum of 4 years of experience in global operations or a similar leadership role.

Responsibilities:

Client Escalation & Communication: Serve as the single point of contact for all client escalations and communications related to global operations delivery.

Global Performance Oversight: Collaborate closely with local leaders worldwide to ensure all KPIs are consistently met or exceeded.

Unified Client Voice: Lead a cohesive one global team communication strategy toward the client, ensuring clarity, consistency, and alignment.

Partnership Management: Build and maintain strong, collaborative relationships with internal stakeholders and external clients to achieve shared objectives.

Proactive Project & Process Enhancement: Identify, develop, and implement initiatives to optimize operations, improve efficiency, and reduce costs.

Strategic Alignment: Ensure site strategies and operational structures are consistent across global locations to maintain performance, quality, and client satisfaction.

Communication Excellence: Articulate complex information clearly and concisely to diverse audiences, including senior leadership and clients.

Strategic Planning: Develop and execute operational plans that align with business goals and client needs.

Problem-Solving: Apply strong analytical skills to resolve complex operational challenges efficiently.

Leadership & Influence: Lead, mentor, and motivate global teams, influencing outcomes without direct authority.

Client Relationship Management: Manage high-level client interactions, including conflict resolution, negotiation, and long-term relationship building.

Process Improvement: Apply process improvement methodologies (e.g., Lean, Six Sigma) in a global operational context.

Adaptability: Operate effectively in a fast-paced, evolving global environment, adapting to shifting business needs.