Global NOC Engineer: Automation & Live Systems

Global Payments Inc.

Quezon City

On-site

PHP 420,000 - 620,000

Full time

3 days ago

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Job summary

Global Payments Inc. seeks an Operations Analyst II to join our Technical Operations team. You will support the administration of business metric reports, automation tools, and go-live activities for new systems across our mainframe and distributed environments.

With a Bachelor's degree and 2+ years in IT or bankcard industries, you will contribute to scheduling optimization, data trending, and performance enhancements, while collaborating with cross-functional teams globally.

Qualifications

Bachelor's Degree in Information Technology or Business related study; relevant experience in lieu of education considered.
Typically minimum 2 years relevant experience.
Information Technology field and/or Bankcard industry.

Responsibilities

Assists with administration and creation of business metric reports across mainframe and distributed environments for Senior and Executive Management.
Administers automation products, applications, and business processes to maintain data and spreadsheet reporting.
Assists with training and communicates to production teams and gathers data for trending, decisioning, and reporting to ensure smooth go-live when new systems or processes are moved to production.
With guidance, identify tuning opportunities to improve run-time optimization and develop analytical tools using statistical data for improvements across environments.
Provide operational support for all Business Continuity activities and conversion/deconversion activities.
Maintain continuous communication, informing internal partners of critical issues.