Global Mobility / Deployment Officer- POOLING 2027

International Committee of the Red Cross - ICRC; Manila; Presencial; PHP 550.000 - 900.000; Jornada completa

Descripción de la vacante

ICRC in Makati City is seeking an experienced HR Shared Services professional to coordinate deployment, contracts, remuneration, benefits, and related assignments. The role drives end-to-end deployment activities and handles complex cases in a multinational humanitarian context.

The ideal candidate has 3+ years in HR shared services or Global Business Services, with strong coordination, customer service, and HRIS skills, including Workday/SAP/ServiceNow references where applicable.

Formación

• University degree or equivalent and English proficiency required.
• French language skills are an asset and a plus.
• Strong Excel skills and working knowledge of HR information systems.
• Experience in HR shared services or GBS environments desired.

Responsabilidades

• Acts as main contact for employees and HR functions on deployment, remuneration, contracts and benefits.
• Coordinates end-to-end deployment activities from planning to end-of-mission arrangements.
• Manages case load, resolves complex issues, and supports process improvements.
• Identifies opportunities to enhance processes and team practices.

Conocimientos

Humanitarian mindset

Coordination skills

Communication skills

Attention to detail

Process improvement

Educación

University degree or equivalent

Herramientas

Excel

HRIS systems

Descripción del empleo

What We Do

Since 1863, the International Committee of the Red Cross (ICRC) has worked to preserve human dignity and relieve suffering caused by war and armed violence.

What We Do

Since 1863, the International Committee of the Red Cross (ICRC) has worked to preserve human dignity and relieve suffering caused by war and armed violence.

In collaboration with our Red Cross and Red Crescent partners around the world, we do everything we can to deliver life-saving aid, reconnect families and locate missing people - helping those who need it most, regardless of who they are and what side of the front line they are on.

We engage with authorities and armed forces on all sides, often confidentially, pressing for access to detainees to improve their living conditions and urging compliance with international humanitarian law to protect non-combatants, including from digital threats.

Purpose

• Coordinating recruitment and contractual arrangements
• Remuneration and applicable benefits
• Coordinating travel, visa, and other deployment requirements.

The role ensures effective collaboration among units involved in the deployment process, supporting timely, compliant, and seamless deployments in line with organizational policies and operational needs.

Accountabilities & Functional Responsibilities

• Acts as the main point of contact for employees and HR functions, providing guidance on deployment, contractual arrangements, remuneration, benefits, and assignment-related requirements, in coordination with relevant specialists and subject-matter experts.
• Coordinates end-to-end deployment activities, from assignment planning and hiring to contractual arrangements, remuneration, benefits, medical clearance, visas, travel, and end-of-mission arrangements.
• Case management, resolution of complex cases, workload distribution, and implementation of projects and process improvements
• Identifies opportunities to enhance processes, ways of working, and team management practices, and supports the implementation of agreed improvements.

Desired Profile And Skills

• Strongly motivated by humanitarian work
• Strong coordination and organisational skills, with the ability to juggle multiple cases and deadlines
• A service mindset and clear communication with diverse, multicultural stakeholders
• Strong attention to detail and a commitment to compliance
• A proactive approach to problem-solving and a real interest in process improvement and projects

Our values

• At the ICRC, we value impact, collaboration, respect, and compassion. We seek candidates who demonstrate behaviors based on these shared values. For more information on the ICRC values, please visit this page.

People Management Responsibilities

No

Certifications / Education Required

• University degree, professional diploma or equivalent experience.
• Good command of English.
• French language skills an asset.
• Computer proficiency, including Microsoft Excel and working knowledge of HR information systems.

Professional Experience Required

• Minimum three years’ experience in HR shared services or Global Business Services (GBS) environment
• Hands‑on experience in at least several of these areas:
  • Global Mobility / International Assignments
  • Contracts
  • Payroll/Remuneration
  • Benefits Administration
  • HR coordination
• Experience with HR information systems and case management or ticketing tools (e.g., Workday, SAP SuccessFactors, ServiceNow)
• Strong coordination and organizational skills, with the ability to manage multiple cases and deadlines.
• Excellent interpersonal and communication skills, with a strong customer service orientation and the ability to collaborate across functions and with diverse stakeholders.
• Strong attention to detail.
• Experience serving a global or multi-country population is a strong asset
• Proactive problem‑solving skills and an interest in contributing to projects and continuous improvement initiatives.
• Amenability to work onsite in Makati City, Philippines

Deadline Of Application

Target Start Date: January 2027

Office Address: 32/F BDO Life Megaplaza, 358 Sen. Gil Puyat Ave., Makati City, Philippines

Only shortlisted candidates will be notified.

This vacancy is open for Philippine residents only.