Global Marketing Standards & Operations Lead

KSearch Asia Consulting, Inc.; Makati; On-site; PHP 1,200,000 - 2,000,000; Full time

Job summary

KSearch Asia Consulting, Inc. seeks a Global Marketing Standards & Processes Manager to lead the development and enhancement of marketing quality standards across the client’s global footprint.

You will drive governance, process documentation, and AI-enabled initiatives, partnering with marketing and cross-functional teams to improve efficiency and consistency. The role focuses on standardization, KPI tracking, and scalable workflows, requiring strong stakeholder management and a track

Qualifications

• Experience in marketing operations, process improvement, governance, or quality management.
• Strong background in developing process documentation, workflow mapping, SOPs, and operational guidelines.
• Knowledge of quality standards, governance frameworks, internal controls, and RACI matrices.
• Experience in process standardization, KPI monitoring, continuous improvement, and operational efficiency.
• Strong stakeholder management and cross-functional collaboration skills, ideally with exposure to global or regional teams.
• Familiarity with AI-enabled processes, training, onboarding, and change management is an advantage.

Responsibilities

• Develop and enhance Marketing quality standards, track compliance, identify gaps, and provide performance insights for continuous improvement.
• Manage Marketing process documentation and mapping, improving workflows, accountability, efficiency, and consistency.
• Support Marketing governance frameworks, including roles, decision rights, RACIs, controls, escalations, and AI-enabled ways of working.
• Drive adoption of Marketing standards and processes through communication, training, onboarding, and maintenance of central resources.
• Partner with Marketing and cross-functional teams to identify improvements that strengthen operational quality, efficiency, consistency, and scalability.

Skills

Marketing operations

Process documentation

Workflow mapping

SOPs & guidelines

Governance & RACI

Stakeholder management

AI-enabled processes

Job description

KSearch Asia Consulting, Inc. seeks a Global Marketing Standards & Processes Manager to lead the development and enhancement of marketing quality standards across the client’s global footprint.

You will drive governance, process documentation, and AI-enabled initiatives, partnering with marketing and cross-functional teams to improve efficiency and consistency. The role focuses on standardization, KPI tracking, and scalable workflows, requiring strong stakeholder management and a track