Global Logistics Ops & Audit Leader

RecruitNest Consulting; Compostela; On-site; PHP 900,000 - 1,800,000; Full time

Job summary

RecruitNest Consulting is seeking an experienced Logistics Operations Manager to oversee global audit operations and drive performance improvements across Asia, Europe, and the Americas. The role focuses on leading audit teams, ensuring KPI attainment, and optimizing processes and workflows.

The position requires a Bachelor's degree in a related field and at least 3 years of managerial experience in logistics, technology, or BPO environments.

Qualifications

• Bachelor's degree in a related field.
• At least 3 years of managerial experience in a technology, logistics, or BPO environment.
• Strong people management and mentoring skills.
• Experience leading projects and implementing process improvements.
• Knowledge of process improvement tools and methodologies.
• Lean Six Sigma Green Belt or Black Belt is an advantage.

Responsibilities

• Lead and manage audit teams supporting clients across Asia, Europe, and the Americas.
• Monitor team performance and ensure KPI and service level targets are met.
• Analyze operational data to identify performance gaps and areas for improvement.
• Lead process improvement, standardization, and automation initiatives.
• Identify opportunities to simplify manual processes using available systems and tools.
• Act as an escalation point for client, carrier, and audit-related concerns.
• Mentor and coach team members to improve performance and support continuous improvement.
• Facilitate training on performance management, processes, and tools.
• Manage CAPA and ensure actions are completed on time.
• Create and maintain SOPs, work instructions, and process documentation.
• Conduct performance reviews and provide coaching to direct reports.

Skills

People management

Project leadership

Process improvement

Stakeholder management

Education

Bachelor's Degree in Accountancy, Finance, Business

Job description

RecruitNest Consulting is seeking an experienced Logistics Operations Manager to oversee global audit operations and drive performance improvements across Asia, Europe, and the Americas. The role focuses on leading audit teams, ensuring KPI attainment, and optimizing processes and workflows.

The position requires a Bachelor's degree in a related field and at least 3 years of managerial experience in logistics, technology, or BPO environments.