Global Logistics Audit Team Lead

Trax Group; Philippines; On-site; PHP 600,000 - 900,000; Full time

Job summary

Trax Group is seeking an Audit Supervisor to lead a team of Logistics Data Analysts/Auditors across Asia, Europe and the Americas. You will ensure execution of the audit process, address exceptions, and meet customer targets.

You will allocate tasks, plan with KPI-driven insights, and drive high-quality service delivery. The role emphasizes mentorship, SOP development, and cross-functional collaboration to improve efficiency and compliance across operations.

Qualifications

• Bachelor’s degree in a related field or equivalent experience.
• Excellent verbal and written communication skills.
• Familiarity with relevant software and systems.
• Experience in logistics, financial analysis, with exposure to ERP/MRP systems and customer management is a plus.
• Strong analytical and problem-solving skills with focus on continuous improvement.
• Proven leadership skills with ability to manage and mentor a team.
• Excellent interpersonal skills and a proactive, dependable, results-oriented mindset.
• Ability to work in a shifting schedule to provide 24/5 coverage.

Responsibilities

• Lead a team of Logistics Data Analysts/Auditors across Asia, Europe, and the Americas.
• Prioritize tasks for the team and communicate progress to ensure timely delivery.
• Conduct weekly planning sessions using KPI reports and scorecards.
• Meet customer metric targets and service level agreements.
• Collaborate with carriers and customers to understand needs and ensure quality service.
• Serve as primary escalation point for carriers and customers.

Job description

Trax Group is seeking an Audit Supervisor to lead a team of Logistics Data Analysts/Auditors across Asia, Europe and the Americas. You will ensure execution of the audit process, address exceptions, and meet customer targets.

You will allocate tasks, plan with KPI-driven insights, and drive high-quality service delivery. The role emphasizes mentorship, SOP development, and cross-functional collaboration to improve efficiency and compliance across operations.