Global IT Support Engineer - Troubleshoot & Deploy

Kuehne+Nagel; Cebu City; On-site; PHP 600,000 - 1,000,000; Full time

Job summary

Kuehne+Nagel Cebu City is seeking an IT professional to manage, develop and support the technology infrastructure powering our global systems and operations. The role focuses on providing enterprise-level support to customers and partners, troubleshooting issues, and collaborating with development on product issues.

You will grow your technical skills in a supportive environment, working with multiple internal and external teams.

Qualifications

• Strong ability to analyze and solve technical problems.
• Good communication/presentation skills.
• Excellent English language skills, both written and spoken.
• Readiness and availability to work in shifts.

Responsibilities

• Provide enterprise-level support to customers and partners.
• Troubleshoot and resolve customer problems; interface with development on product issues.
• Contribute to projects and collaborate with internal/external teams on technology initiatives.

Skills

Technical problem solving

Communication skills

English proficiency

Shift work readiness

Job description

Kuehne+Nagel Cebu City is seeking an IT professional to manage, develop and support the technology infrastructure powering our global systems and operations. The role focuses on providing enterprise-level support to customers and partners, troubleshooting issues, and collaborating with development on product issues.

You will grow your technical skills in a supportive environment, working with multiple internal and external teams.