Global IT Site Leader: Tech Support & Operations

Neksjob Philippines; Tarlac City; On-site; PHP 1,800,000 - 2,600,000; Full time

Benefits offered by this job

High-impact leadership opportunity

Collaborative and inclusive work environment

Competitive salary and benefits package

Job summary

A recruitment agency is seeking a dynamic and experienced Site Leader to manage operations in Tarlac, Philippines. The ideal candidate will have over 20 years of experience in technology and operations, with strong leadership skills. Responsibilities include leading teams, ensuring service quality, and nurturing talent. The role offers competitive compensation and the opportunity to shape a strategic delivery center.

Qualifications

• 20+ years of experience in Technology, Operations, or Delivery Management.
• Minimum 5 years in a senior leadership or site head role.
• Proven experience handling US-based clients and supporting GCC (Global Capability Center) models.

Responsibilities

• Lead large-scale teams and drive strategic execution.
• Oversee daily site operations ensuring quality and SLA adherence.
• Attract, develop, and retain high-performing talent.

Skills

Leadership

Technical Support expertise

Operational Excellence

Collaboration and team-building

Cross-cultural management

Job description

A recruitment agency is seeking a dynamic and experienced Site Leader to manage operations in Tarlac, Philippines. The ideal candidate will have over 20 years of experience in technology and operations, with strong leadership skills. Responsibilities include leading teams, ensuring service quality, and nurturing talent. The role offers competitive compensation and the opportunity to shape a strategic delivery center.